Litherland Practice |
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2.3 
23 Reviews Litherland Practice Litherland Town Hall Health Centre, Hatton Hill Road, Litherland, Liverpool, Merseyside, L21 9JN Phone : Web :http://www.litherlandpract.. Email :ssccg.litherland-n8460. EPS : Available Status : Closed
Litherland Practice is a GP Practice in Liverpool and provides a list of services listed below if available. This GP practice has 23 reviews with a rating of 2.3 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Litherland Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 556 individuals have been screened out of a possible 783 eligible people.A total of 71% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 71 people to hit the required 80% screening target. | 556 |
| Cervical Screening Ages 50 to 64 | 237 individuals have been screened out of a possible 335 eligible people.A total of 70.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 31 people to hit the required 80% screening target. | 237 |
| Overall number of GP appointments | 1,222 Number of appointments in Aug 2023 from a practice list size of 3,960 patients | 1,222 |
| Face to face appointments | 472 Face to Face appointments in Aug 2023 which is 38.6% of the total number of appointments. | 472 |
| Home Visits | 12 Home Visits in Aug 2023 which is 1% of the total number of appointments. | 12 |
| Telephone appointments | 502 Telephone appointments in Aug 2023 which is 41.1% of the total number of appointments. | 502 |
| Unknown appointments | 129 Unknown appointments in Aug 2023 which is 10.6% of the total number of appointments. | 129 |
| Video call appointments | 107 Video call appointments in Aug 2023 which is 8.8% of the total number of appointments. | 107 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Apr 6 2021 | ||
I know its a busy practice but why on earth can't the phone lines be sorted . Its disgusting when you ring to constantly get an engaged tone ,then when it does ring it constantly cuts you off very frustrating . Spoke to receptionist Natalie who didn't have any customer service manners very rude no please or thank you she was disgusting so I hope if I ever have to ring again I never get to speak to her . Other receptionists are very nice this Natalie one spoke to me like I was an idiot rude rude person . | ||||||
 | By: | Anonymous |
| Jun 21 2019 | ||
I am, and have always been, extremely impressed with the Surgery and it's staff. Receptionists are cheerful, kind and efficient and The Doctor I see is extremely thorough and helpful along with being very personable and welcoming. To have so many services in house is brilliant (x-ray etc) and I can honestly say that every time I have visited the practice, I have been dealt with in a way that is just as I would wish. The Surgery is an excellent advert for the NHS. Please keep up the wonderful work, you're totally getting it right. Thank you. | ||||||
| By: | Anonymous |
| Jul 2 2021 | ||
Sick and tired of excuses. Can’t make decisions without speaking to the practice manager who is never available and never returns calls used to be a good surgery absolutely rubbish now. | ||||||
