Townside Surgery |
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Townside Surgery is a GP Practice in Bury and provides a list of services listed below if available. This GP practice has 7 reviews with a rating of 3.1 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Townside Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 465 individuals have been screened out of a possible 707 eligible people.A total of 65.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 101 people to hit the required 80% screening target. | 465 |
| Cervical Screening Ages 50 to 64 | 318 individuals have been screened out of a possible 438 eligible people.A total of 72.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 33 people to hit the required 80% screening target. | 318 |
| Overall number of GP appointments | 2,081 Number of appointments in Aug 2023 from a practice list size of 4,731 patients | 2,081 |
| Face to face appointments | 954 Face to Face appointments in Aug 2023 which is 45.8% of the total number of appointments. | 954 |
| Home Visits | 12 Home Visits in Aug 2023 which is 0.6% of the total number of appointments. | 12 |
| Telephone appointments | 1,115 Telephone appointments in Aug 2023 which is 53.6% of the total number of appointments. | 1,115 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jun 28 2022 | ||
Very sad that after 36 years with this practice I am making arrangements to leave. Attempted to get an appointment to be told that I have been triaged by doctor and I have an appointment scheduled for 22.07.2022! Attempted to contact the surgery to discuss and was hung up on by receptionist - i was not shouting or screaming or swearing. I called back and asked for someone more senior who advised that their internal policy was that shouting and swearing doesnt matter, 'if we feel we are not getting anywhere with you we can put the phone down'. I explained that as I was unwell and stressed did they consider what those actions would do to their patients mental health... Asked where I could find a copy of this policy on the practice website and was advised that this is an interal policy and patients do not need to know. Second lady I spoke to was fine just all very unhelpful and ultimately it is call 111 or go to A&E, quite frankly it is shameful. I am not some one who attends the doctors regularly or abuses the NHS service so to be treated so poorly and fobbed off in such away was very upsetting for me. Nothing personal I have been made aware that I am just one of 5000 patients... | ||||||
 | By: | Anonymous |
| Sep 9 2019 | ||
Not sure whether a vaccination would be effective but reassured to the benefits and the risks | ||||||
| By: | Anonymous |
| Sep 1 2019 | ||
Staff had to deal with some very rude patient while I was there. Very professional staff. | ||||||
