The Lakes Medical Practice |
|
The Lakes Medical Practice is a GP Practice in Manchester and provides a list of services listed below if available. This GP practice has 31 reviews with a rating of 2.6 out of 5 and a CQC rating of Good. |
| Provider Services | ||||
| ||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Lakes Medical Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,301 individuals have been screened out of a possible 1,991 eligible people.A total of 65.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 292 people to hit the required 80% screening target. | 1,301 |
| Cervical Screening Ages 50 to 64 | 555 individuals have been screened out of a possible 799 eligible people.A total of 69.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 85 people to hit the required 80% screening target. | 555 |
| Overall number of GP appointments | 4,290 Number of appointments in Aug 2023 from a practice list size of 10,006 patients | 4,290 |
| Face to face appointments | 2,632 Face to Face appointments in Aug 2023 which is 61.4% of the total number of appointments. | 2,632 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 1,658 Telephone appointments in Aug 2023 which is 38.6% of the total number of appointments. | 1,658 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
| ||||||||||||
Patient Reviews
 | By: | Anonymous |
| Dec 16 2022 | ||
This practice has gone really poor in the last couple of years I've been with them for numerous of years but lately gone awful.I was expecting a phone call on mon got it today fri but still not got the prescription I was promised and urgently needed was suppose to get a call back to pick it up but never received it and as it's a distance to go I didnt take the chance in case it wasnt there as I'm not well. | ||||||
| By: | Anonymous |
| Sep 4 2022 | ||
Not supportive in anyway. Just tell you to call 111. Agree with other reviews. They need better management. Gone downhill in the last few years and doesn't show signs of improving even though they've been in special measures. It's not got any better. Shame as they were good but not now. | ||||||
 | By: | Anonymous |
| Sep 18 2018 | ||
Joined this practice Nov 2017, when my own GP of 45 years passed away.
First impressions were that the reception area was dirty and smelly. Tired looking and in need of a good clean.
Reception staff were unhelpful and i felt didn’t really want to be there. From registering onwards, I had a growing catalogue of errors from quite simple admin tasks to more seriously getting results incorrect.
No one answers the phone, prescriptions were lost, drs appts cancelled or changed without notifying me. Extremely unhelpful. I have never experienced anything like this. I have been a surgery Manager so I know what to look out for. I felt so sorry for patients who are already feeling unwell having to ask their unfriendly and inexperienced staff to aid them, and witnessed many distraught patients trying to make themselves understood.
I have since found out that this surgery is in special measures. I can see why. It needs a really good shake up, employing happy caring professional staff, especially on the front desk, these are the representatives of your practice at the end of the day.
Hopefully one day someone will take note of all the poor comments they receive.
I have today re registered elsewhere. | ||||||
