Heald Green Health Centre 2 (Morris)

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    star rating
    3.5
    23 Reviews
    Heald Green Health Centre 2 (Morris)
     Finney Lane,
     Heald Green,
     Cheadle,
     Cheshire, SK8 3JD
    Phone :
    Web :..

    Email :.

    EPS : Available
    Status : Open
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  • Provider Information
  • Heald Green Health Centre 2 (Morris) is a GP Practice in Cheadle and provides a list of services listed below if available. This GP practice has 21 reviews with a rating of 3.5 out of 5.

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  • Provider Services
  • Asthma Clinic
  • COPD clinic with spirometry
  • Diabetes Clinic providing insulin initiation
  • Joint injections
  • Learning disability health check
  • Phlebotomy
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Heald Green Health Centre 2 (Morris) is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49809 individuals have been screened out of a possible 1,142 eligible people.

    A total of 70.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 105 people to hit the required 80% screening target.
    809
    Cervical Screening Ages 50 to 64396 individuals have been screened out of a possible 501 eligible people.

    A total of 79% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 5 people to hit the required 80% screening target.
    396
    Overall number of GP appointments3,595 Number of appointments in Aug 2023 from a practice list size of 7,059 patients3,595
    Face to face appointments1,726 Face to Face appointments in Aug 2023 which is 48% of the total number of appointments.1,726
    Home Visits65 Home Visits in Aug 2023 which is 1.8% of the total number of appointments.65
    Telephone appointments1,804 Telephone appointments in Aug 2023 which is 50.2% of the total number of appointments.1,804
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    10

    Good
    3

    Ok
    1

    Poor
    7

    Terrible
    2

  •  Patient Reviews

    Heald Green Health Centre 2 (Morris)
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 3 2019

    Phoning at 8am to get an appointment on the same day is stressful, however they answer in the end. (I put my phone on unlimited speed dial and get on with something else) . The advantage of the system is that you control which day you see the doctor. Everytime I've called there's always an appointment, usually in the morning. The doctors' I've seen are wonderful; they listen, are respectful and are very supportive. Receptionists are always polite and helpful. We must remember that the population has increased and there is a shortage GP's throughout the NHS. The booking system is an improvement on the previous system when there often appointments weren't available for up to a month.
    Original Comment Report...

    Reply from Heald Green Health Centre 2 (Morris)
    Fri, 30 Aug 2019 16:43:40 +0100

    Many thanks for your feedback. It is greatly appreciated. We look forward to serving you long into the future. We are still waiting on a new phone system through the CCG and expect improvements with it's complete installation. Kind Regards, Heather Bobbitt Business-Practice Manager

    Heald Green Health Centre 2 (Morris)
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Apr 25 2019

    The most ridiculous merry go round booking in system! For an appointment, you have to call up in the morning but no one will answer the phone then. If you turn up to reception, you can see staff sat there ignoring the calls. Their aim is to register as many patients as they can without having to see too many; pointless! Doctors themselves may be helpful but that’s only if you get to see them. No wonder A&E departments are over loaded if no one can get to see their GP with practices like this one. I will be moving away from them ASAP.
    Original Comment Report...

    Reply from Heald Green Health Centre 2 (Morris)
    Fri, 30 Aug 2019 16:48:22 +0100

    Many thanks for your feedback. We find this quite useful. I am so sorry to hear about your negative experience. May I just point out that the receptionists you see when you walk into the practice are not really supposed to be answering the phones rather helping patients face to face. The receptionists who are answering phones are in a back room that is not visible from the waiting room. I am aware that getting through on the phones is very difficult at the moment and I do apologise for the inconvenience. At the moment, we are still waiting on the CCG to finish the installation of the new phone system so that we are able to take more calls. Thank you again for taking the time to give us some feedback. Kind Regards, Heather Bobbitt Business-Practice Manager

    Heald Green Health Centre 2 (Morris)
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 21 2019

    Having lived in Heald Green for 60+years the surgery and service have changed. I can honestly say over the years whatever ‘turn’ my health has taken I could never complain ok sometimes it’s difficult to get through or get an appointment but overall I have always met with helpfulness. The centre is very busy and we all should remember this service is free to all and aren’t we lucky,thank you surgery for looking after myself and my family long may you continue to thrive.
    Original Comment Report...

    Reply from Heald Green Health Centre 2 (Morris)
    Fri, 30 Aug 2019 16:45:37 +0100

    Hi there, Thank you so much for your feedback, it is very useful. We're happy to hear that you've been happy with your care and service at our practice. We are aware of the problems getting through on the phones and await a permanent solution once the new phone system via the CCG is installed completely. Kind Regards, Heather Bobbitt Business-Practice Manager

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    Heald Green Health Centre 2 (Morris)

    GP Practice in Cheadle

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