The Dicconson Group Practice

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    star rating
    3.0
    21 Reviews
    The Dicconson Group Practice
     Boston House,
     Frog Lane,
     Wigan,
     Greater Manchester, WN6 7LB
    Phone :
    Web :http://www.thedicconsongro..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Open
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  • Provider Information
  • The Dicconson Group Practice is a GP Practice in Wigan and provides a list of services listed below if available. This GP practice has 20 reviews with a rating of 3 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Child health and development
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
  • Travel health without yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Dicconson Group Practice is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,018 individuals have been screened out of a possible 1,582 eligible people.

    A total of 64.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 248 people to hit the required 80% screening target.
    1,018
    Cervical Screening Ages 50 to 64600 individuals have been screened out of a possible 853 eligible people.

    A total of 70.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 83 people to hit the required 80% screening target.
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    Overall number of GP appointments3,071 Number of appointments in Aug 2023 from a practice list size of 9,414 patients3,071
    Face to face appointments1,867 Face to Face appointments in Aug 2023 which is 60.8% of the total number of appointments.1,867
    Home Visits138 Home Visits in Aug 2023 which is 4.5% of the total number of appointments.138
    Telephone appointments893 Telephone appointments in Aug 2023 which is 29.1% of the total number of appointments.893
    Unknown appointments20 Unknown appointments in Aug 2023 which is 0.7% of the total number of appointments.20
    Video call appointments153 Video call appointments in Aug 2023 which is 5% of the total number of appointments.153


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  • Patient Ratings

    Excellent
    8

    Good
    1

    Ok
    1

    Poor
    4

    Terrible
    7

  •  Patient Reviews

    The Dicconson Group Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jul 2 2019

    Had an appointment with one particular doctor in the morning and it was absolutely shocking. Barely looked at me never even gave even a simple greeting like “hello”or “good morning”. Just sat slumped in her chair with the occasional glance in my direction. Gave me the wrong prescription and when I rang up about was told that it’s ok because it’s over the counter. Rang back after a pharmacist confirmed that the prescription that I needed was prescription only due to the dosage (150 sprays instead of the over the counter 60 sprays). Was explaining this to the receptionist who then interrupted me with “well if it’s easier for you she’ll prescribe it then” . This is my second visit in four years and I’ve been made to feel like waste of time and money. Been registered here since birth but will be changing as soon as I can.
    Original Comment Report...

    The Dicconson Group Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 17 2019

    The doctors are fine when you get to see one. Communication is poor, no feed back on test results, conflicting information from reception staff, some are clearly much better then others on the computer. Ring up on the day for an appointment is mission impossible, and they even have a fax number rather than an e-mail address for contact purposes.
    Original Comment Report...

    The Dicconson Group Practice
    Review SourceBy:The D
    Rating:..Star Rating
    Apr 4 2019

    Been ringing up to see a GP for 3 weeks now and no appointments left and I ring just after 8am the service is a utter disgrace if you want to see a doctor your better off goin to the hospital and waiting there
    Original Comment Report...

    Reply from The Dicconson Group Practice
    Mon, 08 Apr 2019 17:22:33 +0100

    I am sorry you feel you have not received the service you would expect from us. We offer a range of appointment options with various members of our practice team, these include on the day and pre bookable appointments with a number of GPs and Advanced Practitioners, in the near future we will also be able to offer tel or face to face appointments with our clinical pharmacist if you have a medication enquiry. The majority of one the day appointments may not be with your GP of choice I am afraid but we will try to help you direct your query if you speak to our reception team. If you have access to the internet, we also would suggest you register for our online service, this will allow you to book your GP appointments on line so reduce the time you are holding on the phone line. I am more than happy to discuss this further with you if would like to give me a ring - to avoid the early morning rush, I would suggest you ring in the middle of the day.

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    The Dicconson Group Practice

    GP Practice in Wigan

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