Brotton Surgery |
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2.5 
6 Reviews Brotton Surgery East Cleveland Hospital, Alford Road, Brotton, Saltburn By The Sea, Cleveland, TS12 2FF Phone : Web :http://www.brottonsurgey.c.. Email :. EPS : Available .... CQC : 
Status : Closed
Brotton Surgery is a GP Practice in Saltburn By The Sea and provides a list of services listed below if available. This GP practice has 6 reviews with a rating of 2.5 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Brotton Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 758 individuals have been screened out of a possible 1,043 eligible people.A total of 72.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 77 people to hit the required 80% screening target. | 758 |
| Cervical Screening Ages 50 to 64 | 519 individuals have been screened out of a possible 751 eligible people.A total of 69.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 82 people to hit the required 80% screening target. | 519 |
| Overall number of GP appointments | 3,139 Number of appointments in Aug 2023 from a practice list size of 7,255 patients | 3,139 |
| Face to face appointments | 2,792 Face to Face appointments in Aug 2023 which is 88.9% of the total number of appointments. | 2,792 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 278 Telephone appointments in Aug 2023 which is 8.9% of the total number of appointments. | 278 |
| Unknown appointments | 69 Unknown appointments in Aug 2023 which is 2.2% of the total number of appointments. | 69 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Stan B |
| Jul 22 2022 | ||
This is a practice in rapid decline. Dr Saxton retired in mid 2020 and he was the individual who provided stability. If you have minor problems you will be fine but if you have a serious condition or are elderly you will be in difficulties. The current GPs blame the NHS for not paying enough for them to provide a decent service but they still take the cash and don't provide the service. The team believe that the surgery is a job creation scheme for those who work there. They forget that it has a primary purpose to help patients. They rule by threat, stop complaining or we will remove you from the lists. I would prefer to be removed from the list that have to suffer that place. What is needed is a personal visit from the Regulator with a proper inspection. The last personal visit was 2019 but the CQC, under pressure from patients, have tightened up their procedures. Change is desperately needed before a serious incident occurs. | ||||||
 | By: | Anonymous |
| Aug 6 2019 | ||
I have attended this Surgery since I was a baby and I can honestly say I couldn’t have expected better care in all that time. The current team of doctors, nurses and reception staff all seem to have the patients best interest at heart. The few times that I have had problems they have been dealt with speedily. I have several difficulties that means I go to the doctors more often than most. If I need to see a doctor I usually can within a reasonable time, although they do seem to be struggling to keep up that high standard at the moment. I see this as a funding problem rather than an issue with the competency of the surgical or administrative teams. I would happily see any of the doctors on staff, however, when dealing with my ongoing difficulties I do have a go too person. She is superb, not only in terms of medical competency, she is also one of those people that can make you feel like you are not only a patient but an individual. | ||||||
| By: | Brotton S |
| Feb 2 2018 | ||
Tiny consulting room. Not pleasant.
Always a faint smell of tobacco which I am sensitive to - causing me to cough.
I feel GP did not listen properly.
Fobbed off with unfounded generalisations. Reply from Brotton Surgery Tue, 06 Feb 2018 16:53:30 Z Due to an increased demand on our appointment system NHS Properties have converted rooms to consulting rooms. We are sorry if the size of this room did not meet your expectations but without it we would not be able to have an extra Clinician working, enabling us to offer the extra appointments required. None of our Doctors or Nurses smoke and although we continue to promote smoking cessation to our patients we still have a high proportion who do smoke and can only apologise if you have entered the room when the smell of tobacco is present. We are not aware of which GP you saw but we would like the opportunity to discuss your concerns further, please contact us on 01287 676215. | ||||||
