Prospect Surgery |
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Prospect Surgery is a GP Practice in Middlesbrough and provides a list of services listed below if available. This GP practice has 3 reviews with a rating of 2 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Prospect Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 646 individuals have been screened out of a possible 1,188 eligible people.A total of 54.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 305 people to hit the required 80% screening target. | 646 |
| Cervical Screening Ages 50 to 64 | 264 individuals have been screened out of a possible 368 eligible people.A total of 71.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 31 people to hit the required 80% screening target. | 264 |
| Overall number of GP appointments | 2,771 Number of appointments in Aug 2023 from a practice list size of 7,446 patients | 2,771 |
| Face to face appointments | 2,209 Face to Face appointments in Aug 2023 which is 79.7% of the total number of appointments. | 2,209 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 553 Telephone appointments in Aug 2023 which is 20% of the total number of appointments. | 553 |
| Unknown appointments | 9 Unknown appointments in Aug 2023 which is 0.3% of the total number of appointments. | 9 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | James W |
| Nov 19 2021 | ||
The staff are useless and disinterested, who do not care at all. They constantly lie to get through the day and have no process to sort it out. on 19/10 I went to a different place out of hours for an ECG and blood works, which isn't their fault. But on 28/10 Prospect couldn't understand the ECG results and so asked me to come back in to do a new one and take new bloods on 12/11. I came to the appointment, they said the reason why I needed to take new blood was because prior to me needing to book a new appointment the blood were lost hence asked why I needed to take new one, but they found them when I arrived at my appointment, so I wouldn't need to new ones. All that is in private communication between Doctors and staff. The person who did my second ECG said the blood weren't uploaded and she did that then. I was also advised at my appointment if I call Monday 15/11 I should get the results. I phoned Wednesday 17/11 and they said phone back after 12:30, as the people who look a these things are available after 12:30 each day. I phoned back Thursday 18/11 at 4pm who said the results hadn't been uploaded and they would do that now and if I phone again after 3pm on Friday 19/11 I would get answers. I have done just that and that after much pushing the person on the phone to check they finally confirmed my bloods are still being checked by James Cook Hospital as there is a backlog. My ECG is in a queue with some clinician who is off till Wednesday 24/11. I asked for them to call me when they have some information as it's been over a month. They said next appointment is 06/12 to just be told results. It's disgusting from an unfeeling incompetent GP. | ||||||
 | By: | Anonymous |
| Sep 22 2016 | ||
I find it hard to believe that some of the terrible doctors are still working there. I have used this practice for many years, but the two doctors I used to see moved on to different practices and i was left with getting an appointment with whoever was available. This was almost always the same two doctors and their treatment and attitude was so bad I really wish I had made a complaint with the GMC. On one ocassion I cought a doctor using Google when I told them my symptoms, on another, they became rude and aggressive with me even though I was clearly upset and in need of help. Some of the reception staff are alright, others make you say your symptoms or what you need in front of the whole reception area despite the embarrasment this might cause.Avoid this surgery, some of the doctors there shouldnt even be practicing with thier disgusting attitude. | ||||||
| By: | Anonymous |
| Aug 17 2014 | ||
Reception staff are shocking and very rude! Can never get appointments when needed and do not explain information in detail! Computers need updating so we are not prescribed for medication which does not exist no more | ||||||
