The Oaks Medical Centre

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    star rating
    1.9
    24 Reviews
    The Oaks Medical Centre
     Council Avenue,
     Hull,
     Humberside, HU4 6RF
    Phone :
    Web :..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Closed
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  • Provider Information
  • The Oaks Medical Centre is a GP Practice in Hull and provides a list of services listed below if available. This GP practice has 24 reviews with a rating of 1.9 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Anticoagulant monitoring and dosing
  • Asthma Clinic
  • Child health and development
  • Child Immunisations
  • COPD clinic with spirometry
  • Joint injections
  • Learning disability health check
  • Obesity management clinic
  • Smoking cessation clinic
  • Travel health with yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Oaks Medical Centre is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49896 individuals have been screened out of a possible 1,239 eligible people.

    A total of 72.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 96 people to hit the required 80% screening target.
    896
    Cervical Screening Ages 50 to 64522 individuals have been screened out of a possible 714 eligible people.

    A total of 73.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 50 people to hit the required 80% screening target.
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    Overall number of GP appointments2,158 Number of appointments in Aug 2023 from a practice list size of 7,953 patients2,158
    Face to face appointments1,671 Face to Face appointments in Aug 2023 which is 77.4% of the total number of appointments.1,671
    Home Visits26 Home Visits in Aug 2023 which is 1.2% of the total number of appointments.26
    Telephone appointments461 Telephone appointments in Aug 2023 which is 21.4% of the total number of appointments.461
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    3

    Good
     

    Ok
    3

    Poor
    3

    Terrible
    15

  •  Patient Reviews

    The Oaks Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Apr 28 2023

    Difficult to give a balanced review because once you actually get an appointment, the doctors and staff are brilliant. I cannot fault the care they give once you get to see them, but getting to that stage!! The queueing times on the phone are beyond ridiculous. On my last attempt to get an appointment I sat on the line for over 90 minutes before being told there were no appointments available. Why is this the case? I don't blame the receptionists, they can only offer appointments if there are any... Is there not some way to at least advise callers in the queue there are no appointments left to save wasting so much time? I have been with this practice for over 30 years and it has never been this bad? Are there far too many patients on the books here for the number of doctors available?

    The Oaks Medical Centre
    Review SourceBy:Agnes
    Rating:..Star Rating
    Jan 27 2023

    Rating with no comment

    The Oaks Medical Centre
    Review SourceBy:Gordon
    Rating:..Star Rating
    Dec 13 2022

    Telephone......I ask myself why bother....you can be holding on for a minimum of 30mins......get through to a receptionist who's telephone manner is non existencent.....you feel as they don't want to help you.......except for one..who will listen to you and help you if needed.....in fact two.....Practice manager and her number two......it is difficult now to see a doctor face to face....it would help a lot more if the person you speak to was more understanding....

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    The Oaks Medical Centre

    GP Practice in Hull

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