The Willows Medical Centre |
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2.4 
41 Reviews The Willows Medical Centre 184 Coleman Road, Leicester, Leicestershire, LE5 4LJ Phone : Web :http://www.willowsmedicalc.. Email :thewillows@nhs.net. EPS : Available .... CQC : 
Status : Closed
The Willows Medical Centre is a GP Practice in Leicester and provides a list of services listed below if available. This GP practice has 41 reviews with a rating of 2.4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Willows Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 649 individuals have been screened out of a possible 1,280 eligible people.A total of 50.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 375 people to hit the required 80% screening target. | 649 |
| Cervical Screening Ages 50 to 64 | 238 individuals have been screened out of a possible 383 eligible people.A total of 62.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 69 people to hit the required 80% screening target. | 238 |
| Overall number of GP appointments | 14,421 Number of appointments in Aug 2023 from a practice list size of 32,251 patients | 14,421 |
| Face to face appointments | 9,772 Face to Face appointments in Aug 2023 which is 67.8% of the total number of appointments. | 9,772 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 2,831 Telephone appointments in Aug 2023 which is 19.6% of the total number of appointments. | 2,831 |
| Unknown appointments | 795 Unknown appointments in Aug 2023 which is 5.5% of the total number of appointments. | 795 |
| Video call appointments | 1,023 Video call appointments in Aug 2023 which is 7.1% of the total number of appointments. | 1,023 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Dieter B |
| Nov 1 2022 | ||
Tried to book an appointment to see a Doctor over the telephone. Was told not able to book by telephone, but come in person to book an appointment!!! I need to see a Doctor this Ii totally unacceptable!!! | ||||||
| By: | Kazza |
| Sep 8 2021 | ||
Been with this practice a long time. My problem is when you call them and it says your number 1 in the queue, you then are kept on hold for at least 20 minutes! Why am I waiting so long at number 1, is there only 1 person answering the calls? I know its busy but so am I when I'm kept hanging on for so long, I also have a job to do and when I'm at work I can't keep holding for this long. I've been into the surgery a few times since Covid and every time there are around 5 receptionists there and the surgery is empty so why does it take so long to answer a phone! | ||||||
| By: | EvinVaughanJohn |
| Mar 28 2024 | ||
Visited the Willows Medical Centre after speaking to my own Doctor's surgery. They gave me Willows as an out of hours number (afternoon). The call was answered immediately saying come at 2.45 pm about in 90 mins. When we arrived saw a excellent doctor who spent around 25 minutes and gave me a thorough examination and put my mind at rest. People moan about the NHS today but was dealt with very quickly and given good advice. | ||||||
