Goldington Road Surgery

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    star rating
    3.8
    19 Reviews
    Goldington Road Surgery
     12 Goldington Road,
     Bedford,
     Bedfordshire, MK40 3NE
    Phone :
    Web :..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status :
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  • Provider Information
  • Goldington Road Surgery is a GP Practice in Bedford and provides a list of services listed below if available. This GP practice has 19 reviews with a rating of 3.8 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Goldington Road Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49329 individuals have been screened out of a possible 593 eligible people.

    A total of 55.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 146 people to hit the required 80% screening target.
    329
    Cervical Screening Ages 50 to 64160 individuals have been screened out of a possible 227 eligible people.

    A total of 70.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 22 people to hit the required 80% screening target.
    160
    Overall number of GP appointments1,128 Number of appointments in Aug 2023 from a practice list size of 3,240 patients1,128
    Face to face appointments1,105 Face to Face appointments in Aug 2023 which is 98% of the total number of appointments.1,105
    Home Visits0 Home Visits in Aug 2023 which is 0% of the total number of appointments.0
    Telephone appointments0 Telephone appointments in Aug 2023 which is 0% of the total number of appointments.0
    Unknown appointments8 Unknown appointments in Aug 2023 which is 0.7% of the total number of appointments.8
    Video call appointments15 Video call appointments in Aug 2023 which is 1.3% of the total number of appointments.15


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  • Patient Ratings

    Excellent
    12

    Good
    1

    Ok
    1

    Poor
    1

    Terrible
    4

  •  Patient Reviews

    Goldington Road Surgery
    Review SourceBy:Goldington R
    Rating:..Star Rating
    Jul 16 2019

    Contacting the surgery is not usually a problem and i can usually get an appointment, but considering how busy GP surgeries are in Bedford, this may reflect patient experience more than anything. I do not visit the surgery very often as I am not one to complain but after 5+ years of back pain i decided to visit and was told by the doctor that my back pain was not serious because i could get on and off the bed and that I just needed to stop lifting heavy things (not something I do often). That was it... I recently visited about some mental health issues and i was absolutely disgusted with the 'care' I received. The doctor asked how i had been feeling, interrupted me a number of times and then just cut me off completely. Making me feel awful. He then thrusted a prescription at me and told me this would make me feel calmer. I explained I wasn't keen on medication and he told me I could do a self referral to another service if I wanted to. I left feeling worst than when I came in.
    Original Comment Report...

    Reply from Goldington Road Surgery
    Wed, 17 Jul 2019 11:29:29 +0100

    I would like to offer apologies on behalf of the practice regarding your review. We pride ourselves on providing a good service to patients so are keen to follow up any negative feedback. If you would like to discuss this further, please contact me at the surgery. Practice Manager

    Goldington Road Surgery
    Review SourceBy:Goldington R
    Rating:..Star Rating
    Oct 8 2018

    All of the staff at this practice are fantastic.... helpful,caring,professional and approachable. We have been patients of the practice over 40 years and come from the other side of town to attend appointments.
    Original Comment Report...

    Reply from Goldington Road Surgery
    Tue, 16 Oct 2018 11:32:17 +0100

    Thank you for your feedback, much appreciated.

    Goldington Road Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 31 2018

    I Have Been Going To This Surgery Now For Over 30 Years The help I Get From All Off The Staff Is The Very Best I Have All The Time I Have Going There I Not Hesitate To Recommend This Surgery To Anyone You can Get Sane Day Appointments Their And Dr Das Has Always Looked After Me Really Well And I Thank Her And Her Staff For The Fantastic Service You Have Given Me For All The Years
    Original Comment Report...

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    Goldington Road Surgery, 12 Goldington Road, Bedford, MK40 3NE

    GP Practice in Bedford

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