The Health Xchange (Primary Care Services for the Homeless)

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    The Health Xchange (Primary Care Services for the Homeless)
     The Homeless Health Exchange,
     Rear of William Booth Centre,
     William Booth Lane,
     Birmingham,
     B4 6HA
    Phone :
    Web :..

    Email :.

    EPS : Available
    Status : Closed
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  • Provider Information
  • The Health Xchange (Primary Care Services for the Homeless) is a GP Practice in Birmingham and provides a list of services listed below if available. This GP practice has 3 reviews with a rating of 1 out of 5.

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  • Provider Services
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Health Xchange (Primary Care Services for the Homeless) is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 4954 individuals have been screened out of a possible 134 eligible people.

    A total of 40.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 54 people to hit the required 80% screening target.
    54
    Cervical Screening Ages 50 to 649 individuals have been screened out of a possible 19 eligible people.

    A total of 47.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 7 people to hit the required 80% screening target.
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    Overall number of GP appointments1,067 Number of appointments in Aug 2023 from a practice list size of 1,223 patients1,067
    Face to face appointments582 Face to Face appointments in Aug 2023 which is 54.5% of the total number of appointments.582
    Home Visits38 Home Visits in Aug 2023 which is 3.6% of the total number of appointments.38
    Telephone appointments447 Telephone appointments in Aug 2023 which is 41.9% of the total number of appointments.447
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

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    4

  •  Patient Reviews

    The Health Xchange (Primary Care Services for the Homeless)
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jul 3 2018

    I turned up for my appointment on monday 2 july at 3:45pm but the surgery was locked i could not get in . There was no reason given as to why surgery was closed! My benefit will be affected because of all this. I think it is totaly wrong that vulnerable people like myself who are totaly reliant on this so called 'service' are treated in this awful way! I look forward to your reply
    Original Comment Report...

    Reply from The Health Xchange (Primary Care Services for the Homeless)
    Mon, 17 Dec 2018 09:23:01 Z

    I have investigated this incident and unfortunately I cannot account for it, the service was open that afternoon as we saw and treated other patients. We do have a door intercom system which you have to buzz to be let in and out and possibly you missed this and so it seemed that the door was locked. I apologise for this incident and the inconvenience to you.

    The Health Xchange (Primary Care Services for the Homeless)
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 16 2018

    I brought a client who i support to this G.P surgery after tryin to get him a appoinment for months. The reception area stunk like feaces. I found it to be the most un hyginic place ever. I wouldnt be returning there in a hurry i dont no what infections i could leave there with
    Original Comment Report...

    Reply from The Health Xchange (Primary Care Services for the Homeless)
    Mon, 17 Dec 2018 09:24:55 Z

    I am sorry you encountered this problem when you attended our service. We do our very best to keep the premises clean and fresh smelling but sometimes things are beyond our control. We are in the process of installing an automatic air freshener to hopefully improve things futher.

    The Health Xchange (Primary Care Services for the Homeless)
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jul 28 2015

    An awful service whereby a counsellor doesn't even turn up or leave a message to explain why they can't attend when your emotions are at the forefront and then you are left alone to deal with issues you had wished to unload. This pure negligence caused get distress and I'm disgusted by the unprofessionalism.
    Original Comment Report...

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    The Health Xchange (Primary Care Services for the Homeless), The Homeless Health Exchange, Rear of William Booth Centre, William Booth Lane, Birmingham, B4 6HA

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