Arthur Medical Centre |
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2.3 
12 Reviews Arthur Medical Centre Main Street, Horsley Woodhouse, Derby, Ilkeston, Derbyshire, DE7 6AX Phone : Web :http://www.arthurmedicalce.. Email :. EPS : Available .... CQC : 
Status : Open
Arthur Medical Centre is a GP Practice in Ilkeston and provides a list of services listed below if available. This GP practice has 12 reviews with a rating of 2.3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Arthur Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,091 individuals have been screened out of a possible 1,371 eligible people.A total of 79.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 6 people to hit the required 80% screening target. | 1,091 |
| Cervical Screening Ages 50 to 64 | 740 individuals have been screened out of a possible 944 eligible people.A total of 78.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 16 people to hit the required 80% screening target. | 740 |
| Overall number of GP appointments | 3,865 Number of appointments in Aug 2023 from a practice list size of 9,090 patients | 3,865 |
| Face to face appointments | 2,076 Face to Face appointments in Aug 2023 which is 53.7% of the total number of appointments. | 2,076 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 1,590 Telephone appointments in Aug 2023 which is 41.1% of the total number of appointments. | 1,590 |
| Unknown appointments | 166 Unknown appointments in Aug 2023 which is 4.3% of the total number of appointments. | 166 |
| Video call appointments | 33 Video call appointments in Aug 2023 which is 0.9% of the total number of appointments. | 33 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Robert b |
| Apr 5 2024 | ||
Amazingly useless practice tried to ring for an appointment today 5/4/24 to be told all appointments are gone for the month a true pantomime as then the receptionist said I could always go private | ||||||
 | By: | Arthur M |
| Sep 5 2017 | ||
Given the current financial and ecomical climate, I am incredibly grateful to be a patient at this practice; I have friends and family at other surgeries who receive sub-standard care (or probably proportionate care acknowledging lack of funding, etc.) and I can genuinely say that I feel valued and cared for as a patient at the Arthur Medical Centre.
Over recent weeks, I've had numerous trips to the Surgery to deal with one health issue in particular; I have spoken to reception staff, nurses and Doctors and at no point have I felt that I was in unskilled hands, or that I wasn't being listened to.
Although I am singling out this Surgery, I feel that most GP practices are performing well given the poor financial support received, but the general public are quick to complain when services don't meet their expectations. Despite my statement, I do genuinely feel that the Arthur Mecical Centre has delivered the best care from any GP Surgery I have ever been a patient of. Reply from Arthur Medical Centre Fri, 08 Sep 2017 10:54:05 +0100 Thank you for taking the time to send your comments, we value all feedback and use it to develop our service. We are pleased that we have been able to meet your needs and that we have done so with dignity and respect, and have shared your praise with our team, all of whom are committed to delivering great patient care. It is encouraging to note that some patients are aware of the huge pressure on general practice at the moment. So far Arthur Medical Centre has been reasonably resilient, however we do anticipate facing some challenges ourselves over the coming months and will be endeavouring to support patients to see the right clinician at the appropriate time. Thank you again for your feedback. | ||||||
| By: | Anonymous |
| Feb 13 2017 | ||
My Wife and I have been with the practice 15 years. Having moved around a few times we can say without hesitation that this is the best practice we have been with. Last week through my carelessness I missed an appointment, the only time in 15 years. I understand how busy GP`s are and phoned through immediately to apologise. The staff were very understanding and i appreciated that greatly. | ||||||
