The Village Surgery |
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2.2 
27 Reviews The Village Surgery The Hub, Shiners Way, Off Lees Lane, South Normanton, Alfreton, Derbyshire, DE55 2AA Phone : Web :http://www.thevillagedocto.. Email :. EPS : Available .... CQC : 
Status : Open
The Village Surgery is a GP Practice in Alfreton and provides a list of services listed below if available. This GP practice has 27 reviews with a rating of 2.2 out of 5 and a CQC rating of Requires improvement. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Village Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,005 individuals have been screened out of a possible 1,390 eligible people.A total of 72.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 107 people to hit the required 80% screening target. | 1,005 |
| Cervical Screening Ages 50 to 64 | 671 individuals have been screened out of a possible 869 eligible people.A total of 77.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 25 people to hit the required 80% screening target. | 671 |
| Overall number of GP appointments | 3,881 Number of appointments in Aug 2023 from a practice list size of 9,403 patients | 3,881 |
| Face to face appointments | 3,592 Face to Face appointments in Aug 2023 which is 92.6% of the total number of appointments. | 3,592 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 66 Telephone appointments in Aug 2023 which is 1.7% of the total number of appointments. | 66 |
| Unknown appointments | 223 Unknown appointments in Aug 2023 which is 5.7% of the total number of appointments. | 223 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Craig |
| Feb 20 2024 | ||
Where do I start I-phoned the Village surgery South Normanton to make a telephone appointment. Because I would not divulge my problem to a receptionist as it was a personal problem she told me that she was not prepared to deal with me and put the phone down on me, Julie the receptionist told me there was no appointments available for another week, so which I phoned.pinxton surgery they made me an appointment straight away to which I travelled back to the village surgery, South Normanton and ask Julie why she could not make me appointment to which She started shouting at me and became very aggressive, absolutely disgusting behaviour. All this was recorded on my phone. The above cannot be denied. The surgery is finished as far as myself and a lot of other local people are concerned. Please see the feedback anybody wishing to see the evidence which was recorded. Please contact me what cannot speak cannot lie disgusting shame on you Julie | ||||||
 | By: | Anonymous |
| Sep 11 2019 | ||
I wouldn't let them treat my dog let alone a person.
I've also had to give them at least a star for each of the categories but they don't deserve that ... unfortunately there isn't an absolutely diabolical category.
This practice should be inspected, improved or shut down ... it's as simple as that.
Overall, the doctors are of poor quality, the receptionists lack good manners and grace and from what I understand (and have heard) those living in the area also feel let down, upset, frightened and disappointed by the service on offer.
My comments by the way refer to the way both Pinxton and South Normanton surgeries are being run. | ||||||
| By: | Anonymous |
| Apr 25 2019 | ||
Something as simple as ordering a repeat prescription can prove to be near impossible. Orders are ALWAYS late, often wrong and seldom sent to the chemist for preparation. They have just one doctor of worth and desk staff who are seemingly uncaring and disconnected from the Duty of Care that they are required to provide. | ||||||
