Oakwood Surgery |
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3.7 
6 Reviews Oakwood Surgery 380 Bishops Drive, Oakwood, Derby, Derbyshire, DE21 2DF Phone : Web :http://www.oakwoodsurgeryd.. Email :. EPS : Available Status : Open
Oakwood Surgery is a GP Practice in Derby and provides a list of services listed below if available. This GP practice has 6 reviews with a rating of 3.7 out of 5. |
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Patient Reviews
 | By: | Anonymous |
| Jul 27 2019 | ||
Nearly impossible to get an appointment, some of the rare occasions I've been able to get one its been cancelled almost immediately. The phone for queries is never answered. I've filled in a form for online access 3 times now, yet I'm still told I've never filled one in. The website for checking opening times/contact details etc regularly just doesn't work. The medical staff I've been in contact with have all been outstanding, although my wife would disagree with that statement. The organisation organisation and admin however is appauling. | ||||||
| By: | Anonymous |
| Jul 11 2019 | ||
This surgery has undergone some kind of amalgamation with several other surgeries in the area over the past few month - unbeknown to most patients! We found out in the following ways: 1) Random new telephone number 2) Centralised switchboard 3) Impersonal & brusk operators 4) Lack of appointments 5) Appointments all over the city with random doctors 6) Huge phone waiting times 7) Staff who are unfamiliar with patients and a general dog's breakfast in terms of customer service. Just appalling. | ||||||
| By: | Oakwood S |
| Nov 20 2017 | ||
Staff are pleasant and polite, excellent use of practice nurse. Being type two diabetic am monitored and informed by text when my next reviews are required Reply from Oakwood Surgery Mon, 04 Dec 2017 11:53:35 Z Thankyou for taking the time to make such lovely comments. We try to offer the best service we can everyday, so we really appreciate your feedback. Heather Simpson, Practice Manager Partner | ||||||
