Derby Road Health Centre |
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3.3 
27 Reviews Derby Road Health Centre 336 Derby Road, Lenton, Nottingham, Nottinghamshire, NG7 2DW Phone : Web :http://www.drhc.org.uk.. Email :ncccg.contact-drhc@nhs. EPS : Available .... CQC : 
Status :
Derby Road Health Centre is a GP Practice in Nottingham and provides a list of services listed below if available. This GP practice has 25 reviews with a rating of 3.3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Derby Road Health Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,183 individuals have been screened out of a possible 2,355 eligible people.A total of 50.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 701 people to hit the required 80% screening target. | 1,183 |
| Cervical Screening Ages 50 to 64 | 559 individuals have been screened out of a possible 853 eligible people.A total of 65.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 124 people to hit the required 80% screening target. | 559 |
| Overall number of GP appointments | 5,209 Number of appointments in Aug 2023 from a practice list size of 12,210 patients | 5,209 |
| Face to face appointments | 2,452 Face to Face appointments in Aug 2023 which is 47.1% of the total number of appointments. | 2,452 |
| Home Visits | 95 Home Visits in Aug 2023 which is 1.8% of the total number of appointments. | 95 |
| Telephone appointments | 1,489 Telephone appointments in Aug 2023 which is 28.6% of the total number of appointments. | 1,489 |
| Unknown appointments | 720 Unknown appointments in Aug 2023 which is 13.8% of the total number of appointments. | 720 |
| Video call appointments | 453 Video call appointments in Aug 2023 which is 8.7% of the total number of appointments. | 453 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Apr 26 2023 | ||
Virtually impossible to get to speak to a GP now, never mind see one. No continuity of care, previously you would be able to book follow up appointment for after blood tests etc, now you have to wait for results and scramble on the day to get through like everyone else at 8am. My health concerns have been downplayed, I've been told I'll be examined when I wasn't, there are other instances where a nurse has agreed plan of action and this hasn't transpired. I now have great anxiety when I call for an assessment of my symptoms as I don't know if anything will happen or who I will get a callback from, no follow up appointment means I have to ring again to justify asking for GP appointment. This surgery used to deal with chronic illness quite well, since September 2022 every time I contact them I feel I have to start at the beginning again. I will be making a complaint and seriously considering changing surgery's, as I don't feel I'm getting the treatment I need and they don't seem to take into account some patients have anxiety, this making the whole process more distressing, especially if their issues are of a more intimate nature. | ||||||
| By: | Anonymous |
| Sep 13 2022 | ||
Pos: gps, nurses and HCAs are very caring. The receptionists are usually ok but there is one woman and one man who are rude. CONS: since 2021 it was difficult to get an appointment. Now, since they introduced the same day only appointment system in sept 22 it is impossible. I ring up every day to be told no new appointments, try tomm. When I said I had been waiting a month ( the 2 weeks they had stopped taking appts before the switch and the 2 weeks post switch) they said we can make u a gp plus appt. I have a chronic issues that needs close management, when I have been to gp plus before they are all locums and they have 5 mins max to speak to you and they always tell me I should really go to my regular practice rather than them. The gp receptionist also said if it was urgent to go to the urgent care(nurse led) or ED…… I am astounded……. This is a complex chronic problem. ED will not deal with it. How do their elderly, disabled, thoses who need pre booked appointments to arrange transport, care etc…how do they manage with same day only appts. This will increase preventable deaths for their pts…all because they cant get an appointment……… | ||||||
| By: | Anonymous |
| Jan 27 2022 | ||
This is an absolute shambles of a practice. Since joining the practice in 2020 not once was have I been seen by a doctor although I have asked for a consultation a number of times. Even for my medical leave I was sent to GP+ services. For a prescription for an underlying condition not even a medication prescription was offered to me. If you are fed up with their services and are outspoken they will hang up the phone while talking - it happened to me twice. AVOID THIS PRACTICE AT ALL COSTS. | ||||||
