Skegby Family Medical Centre

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    star rating
    2.3
    28 Reviews
    Skegby Family Medical Centre
     Mansfield Road,
     Skegby,
     Sutton In Ashfield,
     Nottinghamshire, NG17 3EE
    Phone :
    Web :http://www.skegbyfamilymed..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status :
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  • Provider Information
  • Skegby Family Medical Centre is a GP Practice in Sutton In Ashfield and provides a list of services listed below if available. This GP practice has 28 reviews with a rating of 2.3 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Child Immunisations
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
  • Smoking cessation clinic
  • Travel health without yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Skegby Family Medical Centre is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49951 individuals have been screened out of a possible 1,322 eligible people.

    A total of 71.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 107 people to hit the required 80% screening target.
    951
    Cervical Screening Ages 50 to 64647 individuals have been screened out of a possible 863 eligible people.

    A total of 75% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 44 people to hit the required 80% screening target.
    647


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  • Patient Ratings

    Excellent
    6

    Good
    1

    Ok
    1

    Poor
    6

    Terrible
    14

  •  Patient Reviews

    Skegby Family Medical Centre
    Review SourceBy:Eldene
    Rating:..Star Rating
    Sep 1 2022

    Our son has DMD (life limiting muscle wasting condition) Cardiomyopathy, Osteoporosis, Type2 Respiratory Failure compounded by severe Anxiety & Panic Attacks. He has been wheelchair bound & mostly paralysed most of his life. His carers has on numerous occasions rang the practice on behalf of him as he struggles to project his speech. It’s evident that everyone at this practice either didn’t listen carefully when we registered there or worse still hasn’t a clue about DMD otherwise his care would be treated more serious & timeous. DMD sufferers appear more healthy than they actually are & can deteriorate rapidly & as experienced by co-sufferers be fatal. As parents we’re very concerned about the lack of his medical care as everyone incl your District Nurse keeps passing the buck instead of providing alternate solutions. All we want is a good quality of life

    Skegby Family Medical Centre
    Review SourceBy:Skegby F
    Rating:..Star Rating
    Mar 19 2019

    Stay well clear of this doctors practice.. you can never get through on there telephone system but they say it's been upgraded .. You can never get an appointment unless it's a medical emergency and god help you if you take one of those and it's not... it says on the NHS website that they are taking on new patients WHY because they can't cope with what they are treating now This practice is a absolute joke to the medical profession and a full investigation needs to carried out
    Original Comment Report...

    Reply from Skegby Family Medical Centre
    Wed, 27 Mar 2019 14:22:13 Z

    Our telephone system has been upgraded and we have employed additional receptionists to answer the telephone, which also now has a queuing system and the majority of our patients have commented on how much better this is. We have appointments available to pre-book, including online appointments and also ones that are bookable on the day. I am sorry that you are dissatisfied with the service we provide; our Practice Manager will be happy to discuss this with you further and can be contacted at the practice.

    Skegby Family Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Feb 26 2019

    I have been trying now to get an appointment for three weeks. Still trying. When you speak to the receptionist they are curt and rude and uncaring. Don’t get me wrong, they do offer you an emergency appointment, are my symptoms an emergency, I don’t know, that’s what I want to see the Dr for. They said that they could get me a sit and wait emergency appointment if it was an emergency, I said to the receptionist that I didn’t think that it was an emergency as I am not actually dying but I need to see a GP. The reply was that they were only seeing emergency appointments only and to phone up in the morning at 8am. They ask you to phone at 8am in the morning for an appointment and at 8am you can image the hundreds of people pressing redial all at the same time just to get to speak to someone in the hope that they may get to see a Dr. This practice is getting ridiculous and the reception staff are really poor. It is a real shame becuase in the past when I have managed to get an appointment the GP has been awesome.I have been with this family of GPs for years and I just have to go somewhere else now. At least I will be one less patient for the receptionists to have to speak to. Maybe that’s the plan, to drive us all away. Skegby Family Medical Centre is the worse it has ever been. Do yourself a favour and go somewhere else and speak to people that actually want to do the job that they are paid for.
    Original Comment Report...

    Reply from Skegby Family Medical Centre
    Mon, 29 Apr 2019 14:24:04 +0100

    I am sorry that you feel that you have not received a high standard of service from the reception team and that you feel that you have struggled to obtain a routine appointment. We strive to offer all patients an excellent service and if this is not the case I apologise on behalf of the practice. If you would like to discuss this with me further, I would be more than happy to speak with you and ask that you contact me at the practice. N Keeling, Practice Manager

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    Skegby Family Medical Centre, Mansfield Road, Skegby, Sutton In Ashfield, NG17 3EE

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