Castle Healthcare Practice |
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4.1 
45 Reviews Castle Healthcare Practice Embankment Primary Care Centre, 50-60 Wilford Lane, West Bridgford, Nottingham, Nottinghamshire, NG2 7SD Phone : Web :http://www.castlehealthcar.. Email :. EPS : Available .... CQC : 
Status : Closed
Castle Healthcare Practice is a GP Practice in Nottingham and provides a list of services listed below if available. This GP practice has 44 reviews with a rating of 4.1 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Castle Healthcare Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,108 individuals have been screened out of a possible 2,650 eligible people.A total of 79.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 12 people to hit the required 80% screening target. | 2,108 |
| Cervical Screening Ages 50 to 64 | 1,543 individuals have been screened out of a possible 1,840 eligible people.A total of 83.9% of possible patients have been screened which is above the required mimimum standard. | 1,543 |
| Overall number of GP appointments | 12,396 Number of appointments in Aug 2023 from a practice list size of 17,298 patients | 12,396 |
| Face to face appointments | 7,506 Face to Face appointments in Aug 2023 which is 60.6% of the total number of appointments. | 7,506 |
| Home Visits | 47 Home Visits in Aug 2023 which is 0.4% of the total number of appointments. | 47 |
| Telephone appointments | 4,086 Telephone appointments in Aug 2023 which is 33% of the total number of appointments. | 4,086 |
| Unknown appointments | 695 Unknown appointments in Aug 2023 which is 5.6% of the total number of appointments. | 695 |
| Video call appointments | 62 Video call appointments in Aug 2023 which is 0.5% of the total number of appointments. | 62 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | tracie |
| Jul 8 2021 | ||
My amazing Doctor is Dr McCall she has help me so very much, I really don’t know what I would do without her. She help me with not just my mental health issues,but my fibromyalgia. She really is the best she understands and that’s not something other doctors can do. So thank you Dr McCall and the health centre. X | ||||||
 | By: | Anonymous |
| Jul 19 2019 | ||
I phoned the surgery at 8am and a doctor phoned me at 8.25am. Excellent service as usual from reception and doctors. | ||||||
| By: | Anonymous |
| Jun 6 2019 | ||
I rarely need to use GP services but when struggling with my mental health I decided to approach the practice for support. My initial contact with the receptionist by telephone wasn’t great. Having experienced an emotional breakdown I rang the practice at 8am Monday to request a Drs appointment that week (at any time) to be told there were none as it’s a very big and busy practice and I should go online to book. The next online appointment was over 2 weeks away. When I explained why I needed to be seen that week I was then told I could be put on the triage list however “it shouldn’t really be used for those things and I should of booked online in advance” (like I can plan when I was going to have a mental breakdown and would be in a mentally fit state to seek early help). Luckily I went back online and managed to secure a cancellation with a Dr for that week. The Dr that I saw was fantastic, extremely supportive and really helped me to get back on track. So the care I received was great but think reception attitude and approach to patients could be improved. I understand all practices are busy but to be made to feel a nuisance particularly when in a vulnerable mental state was not very caring and without any other options given. | ||||||
