Bella Home Care | |
4 Manor Farmhouse, Lime Avenue, Leamington Spa, CV32 7DB | |
Website |
Home Care Information |
Bella Home Care is a domiciliary care service that provides personal care to people who live in their own homes. |
Care Home Services |
Personal and intimate care | : | Yes, offers care for Personal care | |
Caring for adults over 65 yrs | : | Yes, offers Caring for adults over 65 yrs | |
Dementia | : | Yes, offers care for Dementia | |
Physical disabilities | : | Yes, offers help with Physical disabilities | |
Sensory impairments | : | Yes, offers help with Sensory impairments |
Patient Ratings | ||||||||||||
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By: | Anonymous |
| Jan 23 2016 | |||
Failure to shower, toilet, on occasions, failure to report heating/ hot water faults to main carer leaving relative in a cold house, failure to turn up for loo visit - not contacted by staff to discuss why - I had to contact them. Failure to write two reports of visits, staff served uncut up meal to relative who has moderate dementia, who wasn't supposed to be being fed by Bella staff anyway, with the exception of breakfast. Failure of communication with me , with the exception of two occasions, unprofessional behaviour - arguing with me about different issues arisen during the week we employed them, instead of trying to resolve matters, dereliction of duty of care on last visit... suggesting that I find a different care package if they weren't suitable... |
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Additional Information | ||
Funding Home Care in England
You may qualify for local authority funding towards care at home costs.Firstly, you must first arrange a care needs assessment |