Newsam Centre

Reply from Leeds and York Partnership NHS Foundation Trust
Mon, 17 Jun 2019 10:12:25 +0100

Thank you for sharing your comments with us. Were really pleased to hear this and will share your kind words with the Gender Identity Service.

Reply from Leeds and York Partnership NHS Foundation Trust
Mon, 09 Sep 2019 09:25:00 +0100

Hello Thank you for taking the time to post the feedback regarding your experience. I am very sorry to read of your experience of the Leeds Gender Identity Clinic. I have shared your concerns with colleagues in this service and have been provided with the below response. The Leeds Gender Identity Service, like all other such services based in England, have substantial waiting times due to an extreme increase in demand. We have increased our resources as much as budgets will allow and have taken the lead nationally in appointing four outreach workers specifically aimed at supporting people on the waiting lists. More information about this support is available on our website [https://www.leedsandyorkpft.nhs.uk/our-services/services-list/gender-identity-service/](https://www.leedsandyorkpft.nhs.uk/our-services/services-list/gender-identity-service/). We do empathise with your situation, however, we have to be fair and equitable in the treatment we provide and as such, we cannot prioritise people who have started hormone therapy outside of the NHS system. We regret that we can’t offer more, but have to work within the resources we have and distribute these as fairly as possible. I would urge you to access the support available to you, which is listed on our website. **Linda Rose, Head of Nursing**

Reply from Leeds and York Partnership NHS Foundation Trust
Fri, 25 Jan 2019 12:36:44 Z

Hi Thank you for sharing your experience of this service. I do apologise for the delay in responding to you especially as I had spoken to the team regarding your query. I was advised that your query would be better managed as a direct conversation with the service leads. If you could make contact with them through their inbox [gid.lypft@nhs.net](mailto:gid.lypft@nhs.net) they will make sure that this happens. I hope this will help to address the issues you raise. With kind regards Linda