So some Outpatients appointments are upstairs at Horsham Hospital. This is fine if you are not in a wheelchair. Staff response when questioned on safety risks was someone can go in the lift with you. So then two people trapped if lift breaks down. Lift might work at beginning of appointment but then can’t be guaranteed to still function at the end of appointment. So then would be unable to get out of the building. Any wheelchair patient should always be seen on the ground floor. It is dangerous to have them up on 2nd floor with no other lift to get out. Especially in the event of a Fire. As they cant just walk down the stairs. Because of the above issue I cancelled my appointment as it’s just not safe to be on the 2nd floor. This is an appointment I’ve waited 1 year for but my safety is just as important. On phoning East Surrey Outpatients they fully understood my problem & couldn’t of been more helpful. My appointment got changed to a phone call. As the alternative was to travel to East Surrey. Taking 5+ hours with Patient Transport, travelling & waiting time. So thanks very much East Surrey Booking Team.

Antenatal services

Antenatal Class - a valuable service