Winsford Grange Care Home

Lovely building, very modern and staff extremely pleasant. Problems did not become apparent until a week or so in. Patient had presented will different care needs on waking one morning and had lost control of hand to mouth coordination therefore required a beaker cup to drink from but was given a glass of orange juice and hot cup of tea in a mug. The patient was unable to hold the cup let alone drink it. Next the senior staff member reported the patient wasn't eating so I visited at a meal time. Again, my findings were not good. The patient was to weak and very shaky with hands to bite off the food and clearly needed the staff to cut all meals up in bite size chunks for the patient. Again poor poor practise. I could go on and on but another example I found was the patient had injured themselves when being hoisted. The senior staff member told me 'oh yes I have told the staff to try not to bang it he patient when moving them'. Poor practise, don't be flanneled into thinking nice polite staff are doing there job!! They were not and it isn't good enough. My advise watch your family member very very carefully, and don't be fobbed off with a hostile answer or a smile. You should be ashamed of your disgraceful working practise with these patients so so vulnerable.
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