I recently visited the hearing aid/opticians with my orderly mother who was not feeling very well when we visited. I made an appointment and explained that my mum wasn’t feeling very well and needed a small cup of water so she could take some painkillers. The staff member was caring and very helpful unfortunately another customer interrupted us and wanted to be served straight away. The assistant did their best to help me however I left to get Mum some water but to my surprise the assistant found me and Mum in the store carrying cup of water and apologised and was genuinely concerned about my mother. I can truly say the assistant is an asset as they had empathy and first class customer service shown. I wanted to extend my thanks.
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