Terrible service 2 years on trot wrong advice In fact no advice or help on frames suitable for high prescription and nobody in that shop can give a straight answer on pricing ! I’m appalled especially because these glasses are high prescription for 5 year old very upset will be taking my custom else were !!
Original Comment Report...

My experience at this branch of Specsavers was somewhat tainted by the rude treatment of a handful of staff who seemed to find it acceptable to laugh and smirk at myself and my elderly mother as we were walking out of the store after having just spent nearly £14.000 on hearing aids. To qualify - we have no complaint as to the professionalism and courtesy of the audiometrist who dealt with us throughout - just a couple of very rude members of staff who subjected us to this totally unacceptable treatment. I have no idea what prompted this display of rudeness from the staff, but it certainly hasn't done anything for business! We requested a total refund and to be fair, we got it.....but the damage has been done.....and thanks to a couple of silly shop staff, we will never darken SpecSavers' doors again. Should have gone to Spec Savers?? Should have gone somewhere else!
Original Comment Report...