Having been subjected to the extremely poor service of Specsavers - East Ham over the years, I decided to book an eye sight test with Boots (East Ham).. I booked an appointment online for 08:50 on Sunday. Upon arrival I was greeted with a warm welcome. The store was clean and tidy. My curiosity of what to expect next was suitably satisfied by the assistant who took down my details and explained the next stages in a clear and concise manner. All the staff were very pleasant and made me feel welcomed as a customer. The Optician was very professional and a kept me informed throughout the examination. They spotted an abnormality in my right eye which I was aware of and issued me a letter for my GP for further referral/investigation. In selecting my frames, I was given an unbiased and what I felt was an honest opinion of which frames suited me best. There was no pressurised selling which I appreciated. This is the first time I have been to Boots Opticians and can whole heartily say, it was an excellent experience. To this end, I highly recommended this opticians. Well done and keep up the great work.. Many thanks.
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