This morning I was the recipient of outstanding Service ,Care and Human Kindness.Yesterday I developed a painful and irritating problem with my eye.It got steadily worse overnight and as it hadn t improved this morning,I was considering heading off to my local walk in or A&E.As I was heading for the metro I passed Evans Optician as I do everyday.On the off chance I popped in to see if the optician could see any grit in my eye. After I explained to the optician the problem,without any preamble or discussion about having to make an appointment, they took me straight into the examination room and within 5 minutes had not only put me at ease with their gentle and patient manner,but they diagnosed the problem ,again putting me at ease as to the outcome. I might add that when I went into the Opticians,this optician had not yet even had time to take their coat off.Such Kindness in taking pity on someone who just walked in off the street and then refusing to take any payment in return ,was actually quite humbling.I work in the NHS and strive to offer a personal touch,I am delighted to have been the recipient of such a personal touch myself.Outstanding.Thank You
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Very helpful staff and a quality eye examination - everything was explained in detail and made easy to understand. Best eye check-up I've ever had!
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I hadn't visited an optician for 20 years, so was a little anxious about the visit especially when I found myself at the wrong optician in Jesmond. After the initial false start I arrived at at Evans on Acorn Road and was welcomed with a friendly smile.The optician was both thorough and informative as they gently lead me through the eye test. I will certainly be going back. There was no hard sell just a friendly approach to eye care.
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