I wanted to try contact lenses for absolutely ages, but I was put off by other retailers, and how much they are after selling their stuff and not really care about their costumers....so I was nnervous to turn up for my applointment at Specsavers, but the I am so glad I've done it, because it made my day, and solved a problem for me. Every persone who I had to talk to was absolutely and 100% polite, smiling, helpful, and super calming! Because I was a bit nervous, everyone kept telling me that its much simpler than it looks, and doesn't hurt at all, and they guided me through every step of the way, so when I had to put and take out the lenses, I was calm and very well instructed! I am so glad I went to this store, i wish I have done it earlier! Thank you all for the kind and professional care, it means a lot to me! Marta :)
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Yesterday afternoon, I popped in unannounced with a serious problem with badly fitting nosepieces, on glasses recently purchased from another optician. A lady on reception immediately suggested the solution, which was to fit more appropriate nosepieces, which I have found to be perfect, and which ensure that I can now wear my specs with no pain or discomfort whatsoever. When I offered to pay, she declined. I can not only fully recommend this outlet to any one in the area needing optical services, I will, from henceforth, aim to use them for any future frames or lenses that I might require.
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