Walked in, requested and got an immediate eye test which was excellent service. However, as I or they did not know my previous prescription i was not in a position to purchase another pair of glasses just like that as it may have only been a slight difference from the specs I had already.. I was then directed to a chair where I was given the full sales pitch even though I insisted that I would not be purchasing specs on that day. As I got up to leave fully expecting to receive my rightful prescription paperwork I was told that it would be kept by them until I was ready to purchase my glasses from them., As there is n o other option but to go to an opticians shop for an eye test, there should be no pressure from them to purchase from them until you are ready and had a good look around. The salesperson was over the top with the full support of the manager who only said I was entitled to take my prescription once it was pointed out by me. Maybe i would in time have returned to Southport and bought my glasses but unfortunately, due to undue pressure I will not be returning to their shop in Southport.
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