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Patient Ratings | ||||||||||||
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By: | motherof3 |
| Oct 28 2016 | |||
The best eye test I have ever had. Very patient staff and good choice of glasses. |
By: | Anonymous |
| Oct 16 2016 | |||
I don't normally leave reviews but this time I felt compelled to do so after reading the previous review. I have been going to Siddalls for my eye check since I moved to Chester almost twenty years ago and I couldn't be happier with them. A few years ago the owner unfortunately had a very serious illness but I was glad to hear of their return and they haven't missed a step. You leave feeling reassured that your eye test was thorough and the optician explains every step of the exam to you. The reception staff are always friendly when I come in and always seem happy to help. I have recommended them to a lot of people and will continue to do so. I work full time and a few miles out of the city centre however finding an appointment time convenient for me has never been a problem. |
By: | Iamuphere |
| Jun 8 2016 | |||
I’ve been going to Siddalls since I was a small child (35-40 years) and they have always had a great reputation for eye care. The local doctors and hospital always recommended them.
However, a few years ago something happened and the practice was covered by locum opticians. Since the normal proprietor returned they no longer open on Saturdays and the last weekday appointment is 4:30pm. This is ridiculous in the modern world and doesn’t cater for anyone who works unless they work in the city centre (I don’t). Not sure how they can sustain the business if they only cater for the retired and unemployed. I’m not going to take annual leave just to have my eyes tested.
In addition to the times, the reception staff always come across as bored which gives a really bad impression of the practice, which is a shame as the eye care is superb.
All in all I wouldn’t recommend them anymore unless you are retired and can go for an appointment during (short) business hours. |
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