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Patient Ratings | ||||||||||||
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By: | Arno Brevoort |
| May 15 2018 | |||
This is the nearest optician to where I live. They've recently changed ownership and we've used them in the last 5 years or so.
Made an appointment, with a 2-3 weeks waiting period -- today was the day.
I don't normally like lunchtime appointments as the location is near to home, and not near to work, I asked for an early or late appointment but none were available on short notice.
Arrived, admittedly, 3 minutes late. Receptionist / doctor still dealing with another customer. As soon as they were free got told to rebook as "my slot had gone" and "we will not have time for you".
Given local traffic conditions (local Cambridgeshire people will have heard of the roadworks on the A14) this seems unreasonably harsh.
Will not do business with Tesco's opticians again.
Not recommended. |
By: | Julie Sullivan |
| Jun 26 2017 | |||
I didn't understand what was being done. I didn't understand my diagnosis. They said they couldn't get me a prescription but I don't understand why. The member of staff was hurried and didn't explain anything, they kept asking the same questions over and over. |
By: | Lorraine Penney |
| Dec 18 2015 | |||
I've been taking my family to Tesco Bar Hill opticians for a few years. On each occasion we have seen the same optometrist who is fantastic! They have always given thorough tests, is very patient and chatty with the children and I always feel reassured that we have had an accurate test. The rest of the staff also helpful, friendly and knowledgable. There is a pre-examination - which includes a pressure test and also a field of vision test, plus the usual eye test.
The prices of the frames are excellent and they have a good selection, the children's range is very good. I'm not sure if it is always buy one get one free but it always has been when we have been there!
They keep in touch by text reminding us of appointments and letting us know when glasses are ready. All round excellent service from start to finish. |
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