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Patient Ratings | ||||||||||||
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By: | Anonymous |
| Apr 17 2019 | |||
great range of frames and very thorough professional eyetest. I even got to try some contact lenses which were varifocal and would highly recommend. They are an independent company so are able to get lenses from any company- i chose Zeiss German brand lenses which are superb and correct my vision so well. very happy and would recommend to all. |
By: | Simon D |
| Jul 2 2017 | |||
Seriously stay away from this place.
1. Prices on frames are unclearly written, when you ask for clarity on the price they seem to add £20 on what the frame price looks like. Very dodgy
2. Sky high lens quotes that suddenly get slashed to some really random amount the store. Apparently theres no price list. Super dodgy.
3. Insanely terrible customer service, high pressure selling with no regard for what the customer. If I want oval frames don't tell me I look good in square ones simply to upsell, I've worn oval frames for years and love them. BS
4. Totally ungrateful for any sale at all. he person refused to put the frames in a case to protect them, quoted an extra 4.99 for a case to my partner then said the case was 5.99. They literally make the prices up as they go along for everything.
5. When you do buy something they sell you stuff off the display that other ppl have tried on, they don't hold new stock apparently. So they effectively sell used frames too :- O |
By: | lula |
| Oct 27 2014 | |||
They used my daughter's nhs voucher when her glasses broke, and then the following year told me her voucher had been used up. Their frames are way more expensive than other opticians- £50 pounds more quoted for my daughter's glasses. They give bad advice, based upon what they can sell you- for example they told me I needed the screen filter on my glasses, which the next optician told me I did not, further they quoted twice what another optician quoted for my prescription. When I moved optician they refused to give me my prescription, but as it had been wrong anyway, I paid to have a new test. |
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