2 Reviews Specsavers Opticians 27 Market Place, Hyde, SK14 2NA Phone : Web :.. Email :. Status : Closed 
- Optician Information
- Specsavers Opticians is an optician near Hyde and provides a list of services listed below if available. This optician has 2 reviews with a rating of 1 out of 5.
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Specsavers Opticians
By: Anonymous Rating:.. Jan 5 2018 I attended to make an eye test appointment, whilst there I asked 3 staff on shop floor whether sunglasses could be provided with bifocal lenses non were able to answer. Despite using this store for years and rarely being seen on time, I turned up for my appointment between 3- 5 mins late maximum. I apologised and had ran to make the appointment arriving breathless. Despite the eye test clinic running late anyway I was told I couldn't be seen. I confirmed the time of my appointment and checked the time with the receptionist and including check in and the conflab between staff as to whether I could be seen, I was 7 minutes beyond my appointed time before I left. I will not use this store again and do not recommend it to others
Original Comment Report...Reply from Specsavers Opticians
Thu, 18 Jan 2018 12:24:31 Z
We are sorry to hear about your experience if you would like us to look into this further, please could you complete the following form and provide us with more detail so we can have your concerns looked into: https://www.specsavers.co.uk/news-and-information/customer-service/contact-usSpecsavers OpticiansBy: taku chiwala Rating:.. Jul 23 2019 Woman messed me about i've been without glasses for 2 weeks because fist she said I have to pay for them before my glasses come when I went in, then I sent someone in for me because I work with te money and then told to pay after in the space of 4 days, digusting!
Original Comment Report...Reply from Specsavers Opticians
Wed, 24 Jul 2019 09:12:44 +0100
Hello, Our vision is to passionately provide the best value eye care to everyone, simply, clearly and consistently, exceeding customer expectations every time. I was concerned to read your dissatisfaction with our customer service and your Specsavers experience. We pride ourselves on our professional and courteous service and we are sorry if on this occasion that was not your experience. We would like to look into this further, please could you complete the following form and provide us with more detail so we can have your concerns looked into: https://www.specsavers.co.uk/news-and-information/customer-service/contact-us- Write a Review
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