Great eye test, was the customer service afterwards! never got offered a choice of NHS child glasses, the member of staff persuaded child the dearer frames were the best ones. Unhappy child, luckily not paid yet as child really don't want them, will be going elsewhere for second opinion.
Original Comment Report...

Eye test was handled well and everyone seemed pleasant and professional until I failed to find glasses that fit me from their own range, and requested a copy of my prescription to take elsewhere, which they more or less refused to provide - certainly not in an easy to use way. I am going to have to request it in writing which I do not look forward to given they were less than helpful when this issue was raised. Expect it is different if you are buying frames from them, but if you are not sure about this, worth thinking twice.
Original Comment Report...