Lovely staff and amazing service! I recently succumbed to the fact that my eyes are not as good as they used to be and called in at Tudball Opticians. I have always had 20/20 vision and dreaded this day. The staff at Tudball's put me at ease from my first step in the door. The welcoming receptionist greeted me with a smile and immediately showed me to a seat. It was mere minutes before the owner and their lovely canine assistant were able to discuss my needs and I was booked in for an appointment to test my eyes at the end of that week. I looked around the store at all the possible frames and the owner made a few suggestions of what I could try and what I'd look good in ... I didn't have a clue! I returned at the weekend and the eye test was very thorough; it turns out I had been straining with my phone and my writing for some time and needed a little help with close up work. Thankfully the rest of my vision was still 20/20. I picked a frame from their very substantial selection and was pleasantly surprised by the cost; very reasonable. I received a call three days later informing me that the glasses were ready for collection; very fast! On my return to collect the glasses and have them fitted (I didn't know that was a thing!) I received the same warm welcome ... both from the staff and the canine assistant! A thoroughly pleasant experience from start to finish! Thank you.
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