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Patient Ratings | ||||||||||||
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By: | Anonymous |
| May 20 2016 | |||
I've been using A & G Marshall for 20 years now and they are amazing. I've had spectacles, contact lenses, sunglasses and swimming goggles through them.
I took my husband along after we married as he was lumped with an horrendously heavy, thick pair of NHS spectacles and he was only in his 20's. So heavy he had a permanent dent in his nose! I'd seen an advert for thinner lenses and took hubby along. The new glasses were fantastic, my husband's confidence shot through the roof and he's been going there ever since. We also found out his previous (national) optician had been charging him for sight tests for years - when he was actually entitled to free eye tests as his eyes were so bad. He was so excited and confident we also got him prescription sunglasses and swimming goggles and now he's able to do so much more. Since those early days he has always got his spectacles here. Recently the optician discovered a serious eye problem when my husband just popped in with blurred vision and sent him straight to eye casualty where he had to have laser surgery.
I've now had to switch to bifocals so ordered these here too. I've seen both opticians and both are excellent. The practice team are always cheerful with a sense of humour which I appreciate. I also know if I ask them how I look in a pair of spectacles they will give me an honest answer!
With all honesty, you could not find a better optician anywhere let alone in Cramlington. Give your eyes a treat and take them to A & G Marshalls. |
By: | Anonymous |
| May 5 2015 | |||
I've been a patient of this practice now for approximately 4 years. I can't praise them highly enough. They genuinely care about their patients, and don't use them as cash cows, the way many high street franchises do.
The quality of service is second to none. They will take as much time as you need to ensure you get the results you want from your eyewear, be they contact lenses or spectacles, or just great eye healthcare.
I recently had a scare following an incident of PVD. They couldnt have been more reassuring and helpful, taking time out of what was a very busy schedule, to fit me in at a time that worked for me, and at very short notice. All of the opticians and their staff here work hard to make the experience of attending their practice a pleasant, positive and happy one.
All of the opticians are knowledgeable and helpful, and you will never get any hard sell from them or their team. They have offers on eyewear which are every bit as competitive as the likes of Specsavers or Vision Express and they wont sell you what you dont need. They even went to considerable trouble trying to source frames of specs in the particular colour I hankered after, letting me take them home too to try on and get the opinion of my friends and family. Buy one pair, and get the second half price.
I have a very high degree of myopia, and over the years have felt very ripped off by other high street franchises. Since switching to this practice, I feel like they care about my eye health and about getting the best possible outcome for each of their patients. A bit of a rare quality these days. |
By: | David Bell |
| Aug 24 2014 | |||
I have been attending A&G Marshall for five years, the attention to detail with your eye examinations from the opticians is amazing. The staff are always friendly, and professional, a comfortable waiting area with a good range of frames and sunglasses.
They are very knowledgeable with advice on frames and lenses.
Our eyes are very important and I feel I get a wonderful stress free service from them. |
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