Terrible , no qualified dispensing optician the staff don’t have a clear attitude to know what is happening and identifying the problem and no clear advice .. DONT WASTE your money on unprofessional staff.. I don’t trust them

6 minutes agoNEW They are the worst I would say. I was late so I Called and informed them that I would be late, then they said I can come latest by 11:55 AM (11:45AM was my appointment time). I reached there at 11:52 AM. They said they need to ask optician and later said since I am late so optician can't see me and asked me to reschedule the appointment. Receptionist are useless here and don't stand by their word. Stay away specifically from this location. Thier is no meaning of keeping receptionist if his words are useless. Rude and pathetic service. I must have considered reviews from my friends who informed about their rude behavior, my friends were correct. Specsavor- keep educated guys in the reception otherwise you will loose customer like me and my friends

Visited the shop for eye test in order to buy new glasses. I have a complex prescription and was told my lenses would not be cheap. Of course I know all this because I have had astigmatism ever since I can remember 50+ years. They quoted me £445 for varifocal, reactorlights, thin and whatever else. I informed them I would shop around, re my local "Spec Savers" in Wallsend Newcastle Upon Tyne quoted me £309 for the same £125 frame and exactly the same spec of lenses, Normanton Spec Savers can you tell me why the big difference? Regards M J Burne
Original Comment Report...