I booked an eye test. Arrived on time to find they were running 1 hour late, because the opticians train was late! Ordered my new prescription and new frames after being tested. Collected specs after 1 week. Got home but could only use them if I closed 1 eye! Booked a retest. On the day of the 2nd test received a phone call to cancel because opticians car had broken down, so rebooked again! Had retest and prescription was reduced from +3.00 to +2.25. Another week later collected glasses. Vision fine this time but they had been adjusted so one arm is at 90° over the ear, I was told it was because they are fragile and could not be adjusted any more. But they are too uncomfortable to wear more than a few minutes,so I will have to return yet again. Each time is a 50 mile round trip! NEVER AGAIN.
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I asked a question about my prescription to a person working at Tesco opticians, and they simply read a word that are written on a prescription...I mean I can that read that word too but I wanted to know what it meant, since it was my first time receiving a prescription from an optician. And, they bluntly ignored me and carried on typing without further explaining it to me while, I am clearly saying I am confused. Worst opticians with no good customer service, which I think Tesco should re-look at it! Now, I have to visit another optician now, who are more reliable and willing to give a good customer service!
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