Well Bramley - Broad Lane

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  • Pharmacy Information
  • We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.

    Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.

    Our pharmacies

    We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.

    As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.

    Well Bramley - Broad Lane is a pharmacy near Pudsey and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 2 reviews with a rating of 1 out of 5.
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  • Pharmacy Services
    • (NHS): Chlamydia screening and treatment
    • (NHS): Domiciliary support service
    • (NHS): Inhaler technique service
    • (NHS): Medication review service
    • (NHS): Minor ailment service
    • (NHS): Post-discharge support
    • (NHS): Supervised consumption of medicines
    • (Non-NHS): Blood pressure monitoring
    • (Non-NHS): Healthcheck
    • (Non-NHS): Inhaler technique service
    • (Non-NHS): Seasonal flu vaccination service (not at risk groups)
    • (Non-NHS): Stop smoking service
    • (Non-NHS): Vaccination service
    • (Non-NHS): Weight management
    • Appliance dispensing
    • Appointment booking available for consultations
    • Appointment booking for consultations not required
    • Medicines use review (MUR) service
    • New medicine service
    • Prescription collection from local General Practices
    • Private consultation room
    • Public Health
    • Seasonal flu vaccination service (at risk groups)
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  • Patient Ratings

    Excellent
    1

    Good
     

    Ok
     

    Poor
    1

    Terrible
    2

  •  Patient Reviews

    Well Bramley - Broad Lane
    provider logoBy:Anonymous
    Rating:..Star Rating
    Apr 7 2021

    Very aggressive staff, small woman with short hair makes you feel stupid for asking a question. Always best to avoid her. nothing is ever ready on time and you end up waiting for ages before anyone can be bothered coming to see you. I don't normally leave reviews but if you're going to be on a customer service desk facing job at least pretend like you give a toss. Very uncomfortable atmosphere. Bring back the days of the original staff from the old location.

    Well Bramley - Broad Lane
    provider logoBy:Owen
    Rating:..Star Rating
    Mar 21 2021

    Very good friendly staff very helpful and understanding and supportive and efficiently with their skills and experience, Owen Battensby.,3 Gamble hill close bramley Leeds LS13 4TP

    Well Bramley - Broad Lane
    provider logoBy:Anonymous
    Rating:..Star Rating
    May 4 2017

    I've used this chemist for a year mainly due to location. Ive rated this one star because: -The desk is often unmanned despite staff at the back seeing you are there - Prescriptions are never given to you in full, I've always been asked to come back for the rest of my prescription -Orders are frequently lost or not placed when requested -Staff don't take responsibility for there frequent mistakes - Long waiting times despite ordering on electronic prescription service a week in advance so should be ready to collect in theory
    Original Comment Report...

    Reply from Well Bramley - Broad Lane
    Mon, 08 May 2017 21:46:58 +0100

    Dear Sir/Madam, thank you very much for taking the time to share your disappointing experience. Please may I take this opportunity to apologise for poor experience in our Bramley store. I would like to assure you that customer service is of paramount importance to us and we take all feedback extremely seriously so that we are able to look at the ways in which we can improve our service. This feedback is extremely valuable in allowing for us to make the necessary changes to improve our service. Thank you once again. Kind Regards Darren

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    Well Bramley - Broad Lane, 540 Broad Lane,Stanningley,Pudsey,LS28 6PA

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