We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.
Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.
Our pharmacies
We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.
As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.
Well Whickham - St Marys Green is a pharmacy near Newcastle-upon-Tyne and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 5 reviews with a rating of 2 out of 5.
Pharmacy Services
(NHS): Domiciliary support service
(NHS): Emergency contraception
(NHS): Inhaler technique service
(NHS): Medication review service
(NHS): Minor ailment service
(NHS): Post-discharge support
(NHS): Stop smoking service
(NHS): Stop smoking voucher service
(NHS): Supervised consumption of medicines
(Non-NHS): Blood pressure monitoring
(Non-NHS): Healthcheck
(Non-NHS): Inhaler technique service
(Non-NHS): Seasonal flu vaccination service (not at risk groups)
(Non-NHS): Stop smoking service
(Non-NHS): Vaccination service
(Non-NHS): Weight management
Appliance dispensing
Appointment booking available for consultations
Appointment booking for consultations not required
Medicines use review (MUR) service
New medicine service
Prescription collection from local General Practices
Private consultation room
Public Health
Seasonal flu vaccination service (at risk groups)
Care Provider Location and near by additional services
Patient Ratings
Excellent
2
Good
Ok
Poor
Terrible
4
Patient Reviews
Well Whickham - St Marys Green
By:
Anonymous
Rating:..
Apr 7 2021
Great service every time.
Well Whickham - St Marys Green
By:
Anonymous
Rating:..
Aug 13 2018
Excellent service every time i have been in this pharmacy. Staff are always helpful, friendly and offer good advice. I recommend this pharmacy over any other local pharmacys. Original Comment Report...
Reply from Well Whickham - St Marys Green Wed, 15 Aug 2018 12:21:33 +0100
Hi,
Thank you for your message, it is great to hear such positive feedback about our Well Whickham - St Marys Green branch.
We always welcome such praiseworthy feedback and I will inform the Regional Manager who I'm sure will pass this onto the Branch and will be delighted to hear what a great service they are providing. It is fantastic to be told the branch are always so helpful and that you would go as far as recommending the branch.
Again thank you for taking the time to inform us of this and if you have any further questions please email us at yourexperience@well.co.uk.
Kind Regards,
Well Pharmacy Superintendent's Team.
Well Whickham - St Marys Green
By:
Anonymous
Rating:..
Mar 13 2018
Called in for repeat prescription and told to call back in two days time, so called in after two days to be told that we have none of your tablets left, so told to call back the next day or take my prescription somewhere else.
Absolutely shocking attitude and service they seem to go that extra mile to be unhelpful.
Well done whickham you get first prize for the worst service I have seen in two decades! Original Comment Report...
Reply from Well Whickham - St Marys Green Wed, 14 Mar 2018 11:45:12 Z
Dear Sir/Madam, thank you very much for taking the time to share your disappointing experience. Please may I take this opportunity to apologise for the service you have received.
I would like to assure you that customer service is of paramount importance to us and we take all feedback extremely seriously so that we are able to look at the ways in which we can improve our service. This feedback is extremely valuable in allowing for us to make the necessary changes to improve our service.
Thank you once again.
