Terrible pharmacy, the head pharmacist is does not fill me with confidence and the french sounding women comes across terribly rude! Do not recommend , i travel 5 mins simply to avoid

So, we call them to ask if they have a specific med which I’d been struggling to get. Yes, they did, so we drop the script down. Today, we go to collect the meds. Despite my name being down on their script list, they claimed they never got the script - insisted they definitely didn’t get it, in fact! Between my carer and myself, we got several versions of events, including, and in order, “You never gave us the script” (not true), then, “I remember now - somebody collected the medication already”(not true), to them again denying, to me on the phone this time, that they ever had the script, to them saying “So sorry, we’ll have a look and find it” - find the prescription they never had in the first place, for the medication which had already been collected?! Some time later they ring me, not leaving a message, only trying once. I call back. How strange! They’ve found the script that we never dropped in, for the medication that someone else had already collected! They had a bizarre excuse, pretty much trying to blame my carer because they made a mistake with my name - my name which was on their prescription list all along, even as they denied they’d ever got the script! I insisted they deliver it to me, which was the least they could do, given the stress, inconvenience & wasted care time they’d cost me. At least they managed that without further mistakes. My care hours cost me precious time, time that could have been spent caring for me, time wasted dealing with pure incompetence, denials, and disorganisation. Never EVER again! I only wish I’d read their online reviews before using them!
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