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Allied Pharmacy West Park is a pharmacy near Darlington and provides a list of services listed below if available. The pharmacy has 2 reviews with a rating of 3 stars out of 5. |
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By: | Anonymous |
| Apr 17 2018 | |||
I am sad to give this a negative review as it is my local pharmacy but I had a really poor experience with them. My wife has had recent surgery and was sent home with heparin injections and a sharps box. We were told by the hospital that at the end of this treatment to hand the box in at a pharmacy for disposal. I tried to do this here and was treated very rudely. At the same time i was purchasing supplies for my wife and the assistant spoke to me very badly, telling me that she did not think she could sell me what I was asking for..which meant nothing to me it was just what my wife had written down on my list. But no explanation and as i was able to buy it elsewhere...she obviously could.
I know rules are there to protect us but common courtesy and customer service seems to be a thing of the past. The assistant was more interested in sharing her cup of tea with a sales rep than assisting me. I shall use the pharmacy in the village in future ...good customer service is worth the walk. Rowland some training is needed here Reply from Rowlands Pharmacy Wed, 18 Apr 2018 16:04:54 +0100 Dear Sir/Madam, Thank you very much for taking the time to share your disappointing experience. We would like to take this opportunity to apologise for the inconvenience caused, and that the service did not meet your expectations. Customer service is of paramount importance to us and that your feedback is valued as it allows us the opportunity to improve our service. Should you have any further concerns please do not hesitate to contact our Patient Experience Team by emailing complaints@rowlandspharmacy.co.uk |
By: | moira glasper |
| Dec 23 2015 | |||
get repeat prescriptions from here always ready on time lovely staff |
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