Well Northampton - Adelaide Street
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3.7 
3 Reviews Well Northampton - Adelaide Street 3 Adelaide Street, Northampton NN2 6AR Phone : Web :https://www.well.co.uk.. Email :nhspharmacy.northampton.. EPS : Available Status :
Well Northampton - Adelaide Street is a pharmacy near Northampton and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 2 reviews with a rating of 5 out of 5.
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Patient Reviews
 | By: | Kimberley |
| Jun 9 2023 | ||
Everytime I have visited this pharmacy in the past 6 months I have received absolutely shocking service. I always leave prescriptions in plenty of time (around 2 weeks) and they are never ready. The staff ignore the queues of people waiting. Even to be acknowledged with a 'we'll be with you soon' would be an improvement. Its an extremely hostile environment to walk into, this morning the staff members were all arguing in front of customers and this was at 9am! Every single day they have a sign up saying they are short staffed but I never see them advertising for job roles. I've waited 3 weeks for diabetes medication to be given 1 pack of tablets and an IOU note! The shelves look ransacked and the place could do with a good clean. Well pharmacy you need to be supporting your stores better. | ||||||
 | By: | Anonymous |
| May 23 2019 | ||
Staff are lovely and go out there way to help. Manager is wonderful and has helped me no end with issues with my prescription. Highly recommended Reply from Well Northampton - Adelaide Street Mon, 03 Jun 2019 11:15:30 +0100 Dear Sir/Madam, Thank you for providing us with your feedback detailing your great experience while visiting our pharmacy in Northampton. Its is really rewarding to hear that the team is wonderful and go out of their way to help you with your prescriptions to provide you with the best possible service. I have forwarded your feedback on to the Regional Development Manager who covers the pharmacies in this area, and I am sure they will want to thank the team for the service they are providing. Kind Regards, Chelsea | ||||||
| By: | Anonymous |
| Nov 15 2017 | ||
Lovely pharmacy, staff are ever so friendly..
Would highly recommend Reply from Well Northampton - Adelaide Street Mon, 20 Nov 2017 10:33:16 Z Dear Sir/Madam, Thank you for your email in which you highlight the praiseworthy service you have received from the Well Pharmacy in Northampton. I can assure you that your feedback will be passed on to the branch team and highlighted to the Regional Development Manager (RDM), the latter of whom has ultimate responsibility of the pharmacies in the area, as I am sure they will be delighted to hear what a brilliant service they provide to you. I can assure you that we do have a reward scheme for situations such as this, and the team will be receiving recognition for their service. Thank you again for your feedback. Should you have any further queries, please do not hesitate to contact me or one of my colleagues in the Superintendent’s Team at yourexperience@well.co.uk, and we will do our best to help. Kind Regards, Simon | ||||||
