We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.
Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.
Our pharmacies
We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.
As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.
Well Radcliffe - Radcliffe PCC is a pharmacy near Radcliffe, Manchester and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 2 reviews with a rating of 3 out of 5.
Pharmacy Services
(NHS): Domiciliary support service
(NHS): Emergency contraception
(NHS): Inhaler technique service
(NHS): Medication review service
(NHS): Minor ailment service
(NHS): Post-discharge support
(NHS): Stop smoking service
(NHS): Stop smoking voucher service
(Non-NHS): Blood pressure monitoring
(Non-NHS): Healthcheck
(Non-NHS): Inhaler technique service
(Non-NHS): Seasonal flu vaccination service (not at risk groups)
(Non-NHS): Stop smoking service
(Non-NHS): Vaccination service
(Non-NHS): Weight management
Appliance dispensing
Appointment booking available for consultations
Appointment booking for consultations not required
Medicines use review (MUR) service
New medicine service
Prescription collection from local General Practices
Private consultation room
Public Health
Seasonal flu vaccination service (at risk groups)
Care Provider Location and near by additional services
Patient Ratings
Excellent
1
Good
Ok
Poor
Terrible
1
Patient Reviews
Well Radcliffe - Radcliffe PCC
By:
Anonymous
Rating:..
Apr 4 2018
staff are always helpful and friendly nothing is too much trouble.
i think the staff are both professional and caring Original Comment Report...
Reply from Well Radcliffe - Radcliffe PCC Thu, 05 Apr 2018 10:36:22 +0100
Dear Sir/Madam, Thanks for taking the time to tell me about the great service you received from our store team at Radcliffe
We always aim to provide a high standard of care however it's always very rewarding when our customers recognise this. I'll make sure your feedback is shared with the store team and their Regional Manager who I know will want to congratulate them personally.
Once again, thank you very much for your feedback.
Well Radcliffe - Radcliffe PCC
By:
Anonymous
Rating:..
Nov 1 2017
I came to the pharmacy for a one off prescription. The staff changed my eps nomination without my consent. The next time I got my repeat prescription it went streight to this pharmacy. I went to my usual pharmacy to collect my prescription on a Sunday and was told it had gone direct to well. I was without my medication because they changed it without permission and are closed on a Sunday. I would never use this pharmacy again not only did they change my nomination I was waiting over 25mins for my script anyway. Unorganised chaos! Original Comment Report...
Reply from Well Radcliffe - Radcliffe PCC Thu, 02 Nov 2017 10:56:31 Z
Dear Sir/Madam,
Thank you for your message detailing your experience using our pharmacy. I would like to apologise for any upset and inconvenience that may have been caused and thank you for bringing this to our attention and providing us with the opportunity to put this right.
All our pharmacies aim to go above and beyond to deliver an expert service of the highest possible standard. We have procedures in place to ensure these standards are maintained and therefore it is very disappointing that these have not been effective on this occasion. We believe that it is very important to monitor incidents such as this and to use any learning from them to minimise the risk of future similar events occurring.
Please be assured that as a direct result of this incident the Standard Operating Procedure (SOP) for EPS will be reviewed in the branch to identify any learning that could be used to minimise the risk of a reoccurrence and any training issues identified during this analysis will be addressed. Whilst it is our policy to encourage EPS nominations for our customers, our SOP states that the nomination should only be made with the customer’s agreement. The Branch Manager will be discussing the incident in a team meeting to ensure the correct procedure is adhered to in the future.
Should you have any further concerns please do not hesitate to contact the Superintendent’s Team by emailing yourexperience@well.co.uk.
Kind regards,
Pharmacy Superintendent's Team
Well Pharmacy
