Well Droylsden - Ashton Road
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3.3 
3 Reviews Well Droylsden - Ashton Road The Centre Pharmacy, 56 Ashton Road, Droylsden, Manchester, M43 7BW Phone : Web :https://www.well.co.uk.. Email :nhspharmacy.droylsden.we. EPS : Available Status : Open
Well Droylsden - Ashton Road is a pharmacy near Droylsden, Manchester and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 3 reviews with a rating of 3 out of 5.
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Patient Reviews
 | By: | Anonymous |
| Jun 2 2017 | ||
I am having to review this chemist now as I hope this does not happen to other sick and disabled patients relying on repeat prescription delivery. I rely on vital medications to be delivered to myself and this chemist has failed me on many occasions. Waiting in all afternoon and having to ring up to be told I wasn't on the list. 11 days from putting in prescription to receiving it, or not receiving it on this occasion! Maybe because the chemist writing the request on a scrap of paper might not be the most efficient way to order and put delivery requests in for a patient. I have put my request in for medication in good time because of this and on one occasion they waited untill the delivery day on a Friday to tell me that my medication had been discontinued and I needed to get an alternative from the GP, not 2 weeks previous when I put the request in but on the day I needed my medication! What can I do at 4pm on a Friday, leaving me without medication again! I am changing chemists now for delivery as they really can not be trusted to do this important job of ordering, dispensing and delivering medications. Reply from Well Droylsden - Ashton Road Mon, 05 Jun 2017 11:08:19 +0100 Dear Sir/Madam, thank you very much for taking the time to share your disappointing experience. Please may I take this opportunity to apologise for your experience regarding our delivery service at our Well Droylsden branch. I will follow up with this issue directly with the branch. I would like to assure you that customer service is of paramount importance to us and we take all feedback extremely seriously so that we are able to look at the ways in which we can improve our service This feedback is extremely valuable in allowing for us to make the necessary changes to improve our service. Thank you once again | ||||||
| By: | Anna007 |
| Oct 3 2016 | ||
No problem with the service provided, however on a few occasions now medication has been dispensed by this pharmacy without the patient information leaflets! This needs addressing immediately. You must be aware that all medicines dispensed are required to have a PIL as stated on the www.gov.uk website regarding 'medicines, medical devices and blood regulation and safety - guidance'..for your information, it states...'Unless all the information is on the pack, all medicines must include a PIL, regardless of how patients get them. PILs must:
be easy to understand
not contain personal information that can identify an individual, including names of staff members or digital signatures
Each product authorised under a marketing authorisation must have its own leaflet as explained in our best practice guidance on patient information leaflets....' | ||||||
| By: | Velocette |
| Jun 2 2015 | ||
The pharmacists are very knowledgeable and give good advice without trying to sell sell sell the staff are also very pleasant and helpful . | ||||||
