We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.
Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.
Our pharmacies
We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.
As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.
Well Rugby - Health & Wellbeing Centre is a pharmacy near Rugby and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 5 reviews with a rating of 3 out of 5.
Pharmacy Services
(NHS): Domiciliary support service
(NHS): Inhaler technique service
(NHS): Medication review service
(NHS): Post-discharge support
(NHS): Supervised consumption of medicines
(Non-NHS): Blood pressure monitoring
(Non-NHS): Healthcheck
(Non-NHS): Inhaler technique service
(Non-NHS): Seasonal flu vaccination service (not at risk groups)
(Non-NHS): Stop smoking service
(Non-NHS): Vaccination service
(Non-NHS): Weight management
Appliance dispensing
Appointment booking available for consultations
Appointment booking for consultations not required
Medicines use review (MUR) service
New medicine service
Prescription collection from local General Practices
Private consultation room
Public Health
Seasonal flu vaccination service (at risk groups)
Care Provider Location and near by additional services
Patient Ratings
Excellent
4
Good
Ok
Poor
Terrible
2
Patient Reviews
Well Rugby - Health & Wellbeing Centre
By:
Anonymous
Rating:..
Nov 30 2021
Many thanks for your help today. My prescription which was at our local pharmacy was not there when I went to collect . I was desperate for the gel for my spinal problem. I was told, they could not get it. After phoning you, you said you had it in stock. My husband has this afternoon collected it. I am
most grateful to you and appreciate your help.
Well Rugby - Health & Wellbeing Centre
By:
Anonymous
Rating:..
Sep 24 2018
I must applaud the recent changes at this pharmacy, previously I was not a regular customer and chose a different pharmacy, however upon overhearing a conversation between one staff member and a patient who was having trouble,her attitude was fab she went out of her way to sort out their issue, so I took my prescription in, a lovely greeting, efficient and pleasant visit throughout, just what is expected. Original Comment Report...
Well Rugby - Health & Wellbeing Centre
By:
TC
Rating:..
May 25 2017
Useless they never have a anything in stock. And you have to wait eons while they fumble around only to tell you they have no stock items and you have to go somewhere else! Please avoid this clown service at all costs! Original Comment Report...
Reply from Well Rugby - Health & Wellbeing Centre Wed, 31 May 2017 09:07:29 +0100
Dear Sir/Madam,
Thank you very much for taking the time to share your disappointing experience. Please may I take this opportunity to apologise for the repeated instances of our store not stocking the items you require. We do try to manage stock levels effectively within our stores but unfortunately we cannot predict the volume of items that will go out on a day to day basis. We will ensure the branch team increases their overall stock levels for future reference.
I would like to assure you that customer service is of paramount importance to us and we take all feedback extremely seriously so that we are able to look at the ways in which we can improve our service. This feedback is extremely valuable in allowing for us to make the necessary changes to improve our service.
Thank you once again.
