Cohens Chemist is a pharmacy near Durham and provides a list of services listed below if available. The pharmacy has 5 reviews with a rating of 4.2 stars out of 5.
Pharmacy Services
(NHS): Minor ailment service
(NHS): Supervised consumption of medicines
(Non-NHS): Blood pressure monitoring
(Non-NHS): Pregnancy testing
Medicines use review (MUR) service
Multi-lingual staff
New medicine service
Prescription collection from local General Practices
Prescription delivery service
Private consultation room
Seasonal flu vaccination service (at risk groups)
Care Provider Location and near by additional services
Patient Ratings
Excellent
4
Good
Ok
Poor
Terrible
1
Patient Reviews
Cohens Chemist
By:
Anonymous
Rating:..
Aug 14 2019
Every prescription for the last 6 month has been incorrectly made up or not there at the time iv been told to call . Finally came to a head when only 2 items of my prescription were present when I went to collect and even the 2 items I received were short of what they should have contained. Rang to complain and basically told to take my buisness elsewhere, which I will do from now on . Shocking attitude from staff to someone like myself who relies on my prescriptions . Original Comment Report...
Reply from Cohens Chemist Thu, 15 Aug 2019 09:34:55 +0100
We are very sorry to read of your recent experience at this branch and apologise for the inconvenience you have encountered.
We will be referring the issues you have raised with the pharmacy and will be conducting an investigation into what has happened as soon as possible via our regional support team.
We apologise for your experience and are sorry that you have decided to leave the pharmacy.
Please be assured we take all customer feedback seriously and hope that in the future if you chose to use Cohens again you find the service much improved. If you wish to further discuss the issues you have raised with our complaints team please call our head office - 01204 473100.
The Cohens Group
Cohens Chemist
By:
paul carr
Rating:..
Apr 7 2017
A massive thank you to the person who very kindly delivered a missing part of my prescription to me on their way home as we both live in the same area. Your a star and thanks,Paul carr x Original Comment Report...
Reply from Cohens Chemist Fri, 21 Apr 2017 07:46:45 +0100
Thank you for taking the time to leave this feedback.
We are please to read that you are happy with the service you have received from the branch.
We will ensure your comments are forwarded to the branch and to the regional manger.
Thank you once again.
The Cohens Group
Cohens Chemist
By:
Lee Michael Avery
Rating:..
Sep 7 2016
This little pharmacy located in the middle of Chester le street next to st Mary's church is brilliant I have a huge prescription each month and I've never waited more than 10 minutes for my meds they don't sit and gossip like in other chemists there are totally professional and the staff behind the counter are lovely. Keep eps up the good work Middlechare aka Cohen's Original Comment Report...
Reply from Cohens Chemist Fri, 20 Jan 2017 15:13:57 Z
Thanks you for taking the time to leave this feedback we appreciate all our customers feedback.
We will ensure the branch are made aware of your comments.
Thank you once again.
The Cohens Group
