I have used this pharmacy as its on my door step for years, today is the last. I have gotten used to the 20 min wait every time then having to queue again after you've left to kill time and return. A few weeks ago they offered prescription collection service, didnt tell me anything about how it works, I turned up they had no record of me, I had to go sort it out at my doctors who advised do not use that boots due to bad reputation. Today I waited 58 minutes for a prescription, I chased it 35 minutes in to be told it's coming, when I finally was noticed through glaring at the staff it was clear they had just put my medication to one side and forgotten as it was there on the counter. Absolute rubbish
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