So impressed with the attitude and customer service of the chemist staff. The lady that served me was friendly, polite and conscientious. The pharmaceutical associate on duty was helpful and efficient. They both showed concern about my enquiries and were empathetic. I had an excellent experience and appreciated the efforts and support shown by these members of staff. In general the chemist has a quick service and clean environment.

Having moved to this area recently I have found staff in most shops and services to seem quite rude, unresponsive and bored with their jobs;... but at swan valley pharmacy I found true positive customer service. The lady I dealt with was friendly, informative,very helpful and genuinely happy in her job.. she made me feel relaxed and calm ( having recently had a heart attack this was much appreciated).. she explained thing fully and clearly and gave me peace of mind.. I’ve never written a review good or bad before but felt this level of customer care and service deserves a special mention so well done and also the other staff were friendly and had smiles on their faces as well.. well done to all of you..
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