Advised by my GP that a prescription was waiting for me at the pharmacy. Went to collect it only to find it closed at 3.30pm when the website clearly shows they should be open til 5.30pm. No sign on the door giving any explanation. This used to be a really good pharmacy but over the last year it has rapidly gone downhill. Spent over 30 minutes queueing outside on a previous occasion waiting to pick up a prescription. Really dread having to go there to collect stuff but other options are too far away.

Over the last three weeks the Lloyds pharmacy in turkey road has been a nightmare. Always having to wait for over an hour in the queue. I have just waited in a queue for an hour and in all that time only three people have been given their tablets. I have given up and come home. I will try again tomorrow. Some people In the queue have got to wait as they haven’t got any left and pharmacy hasn’t been open a couple of days. All through the lockdown they have been great but the company have made staff redundant and caused all the problems. If it isn’t sorted soon I shall contact spotlight to see if they can find out what is going on.