We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.
Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.
Our pharmacies
We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.
As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.
Well - Sheffield - Richmond Road is a pharmacy near South Yorkshire and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 2 reviews with a rating of 3 out of 5.
Pharmacy Services
(NHS): Domiciliary support service
(NHS): Inhaler technique service
(NHS): Medication review service
(NHS): Minor ailment service
(NHS): Post-discharge support
(NHS): Stop smoking voucher service
(NHS): Supervised consumption of medicines
(Non-NHS): Blood pressure monitoring
(Non-NHS): Healthcheck
(Non-NHS): Inhaler technique service
(Non-NHS): Seasonal flu vaccination service (not at risk groups)
(Non-NHS): Stop smoking service
(Non-NHS): Vaccination service
(Non-NHS): Weight management
Appliance dispensing
Appointment booking available for consultations
Appointment booking for consultations not required
Inhaler recycling
Medicines use review (MUR) service
New medicine service
Prescription collection from local General Practices
Private consultation room
Public Health
Seasonal flu vaccination service (at risk groups)
Care Provider Location and near by additional services
Patient Ratings
Excellent
1
Good
Ok
Poor
Terrible
1
Patient Reviews
Well - Sheffield - Richmond Road
By:
Tinker
Rating:..
Apr 24 2017
I am always struck by the very helpful nature of this close knit team. I rarely have to wait to be seen and prescriptions are mostly available within a few minutes of being presented. The last one literally took a couple of minutes. Amazing. At times I need to discuss my needs in private and this is never a problem and I feel understood and cared for.
Many thanks for great customer service. Original Comment Report...
Reply from Well - Sheffield - Richmond Road Tue, 25 Apr 2017 13:59:31 +0100
Dear Sir/Madam,
Thanks for taking the time to tell me about the great service you received from our store team at Sheffield- Richmond Road. Its a delight to read that our team gives an efficient service and that our customers are made to feel valued by our "close-knit" team.
We always aim to provide a high standard of care however it's always very rewarding when our customers recognise this. I'll make sure your feedback is shared with the store team and their Regional Manager who I know will want to congratulate them personally.
Once again, thank you very much for your feedback.
Well - Sheffield - Richmond Road
By:
Anonymous
Rating:..
Dec 14 2016
still waiting for medication after every review and a repeat prescription issued always takes a few weeks for the medication to be issued badly organised blaming everyone else never a fault of their own this time still waiting for the full prescription to be issued. Original Comment Report...
Reply from Well - Sheffield - Richmond Road Mon, 19 Dec 2016 17:36:57 Z
Dear Sir/Madam,
Thank you for your comment. I am really sorry to hear that you have had issues with receiving your medication on time at our Richmond Road branch. We have processes in place to ensure that our patients receive an efficient service and I am disappointed that this was not delivered on this occasion. I can assure you that I will pass on your feedback to the Regional Development Manager who will discuss your comments with the branch and follow this up with a solution. Once again thank you for taking your time to contact us and I hope you will notice a positive difference next time you visit our branch.
Kind Regards,
Leema
Pharmacy Superintendent's Team
