I'm housebound and need to order my prescription via telephone, these people simply do not answer it when it rings, recently my prescription was delivered to the wrong address, luckily enough my son was visiting and went to the address they delivered it to, the man there was in a wheelchair and told my son that once he realised they had delivered him the wrong prescription he tried to ring them, he showed my son 81 calls on his phone where he had tried to call without success! Prior to me being housebound i used to go and collect my prescription, the phone in their shop would ring and all the staff would just stand about happily chatting to one another without even bothering about answering the phone, this is honestly the worst pharmacy ever to exist!

Why do they have a phone installed at this pharmacy!! yes everyone’s busy these days but to blatantly ignore patients calls day in day out is unacceptable. There is no denying this either as many of my friends have said the same thing that you need to keep calling calling & calling and you are only very lucky if they manage to actually pick up the phone, I know this on first hand as I have stood in the pharmacy several times yes several times called the pharmacy and the staff just walk past the phone total ignorance. Is there any wonder they get such awful reviews this issue needs to be addressed by someone with authority!!

I have tried for 2 days now to call this pharmacy. I don't have transport, so have to call. They don't answer the phone. I'm sure they are busy, but patients do need to query prescriptions. Please answer your phone. Wendy Archibald